Senior Manager

Senior Manager – Regional Support Group, Logistics & Distribution (Food Industry)
About SATS
SATS is a global leader in gateway services and Asia's pre-eminent provider of food solutions. We create tasty, quality food in sustainable ways for airlines, foodservice chains, retailers, and institutions, connecting people, businesses, and communities through our gateway services.
Fulfilling our purpose to feed and connect communities, SATS operates in over 210 locations and 27 countries. For more information, please visit
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Job Role:
As Senior Manager – Logistics & Distribution you will strategically lead and manage the whole supply chain process – from inbound through to outbound fulfilment. You will manage the team on the physical process of execution, including incoming shipments, inventory control and warehousing. You will also manage OPEX, ensuring profitability by controlling costs across the supply chain. You will represent SATS Food Solutions in dealings with external vendors/suppliers in outsourced warehousing and trucking operations. The role is critical in supporting regional food factories, optimizing supply chain performance, and ensuring the timely and safe movement of perishable goods across borders.
Responsibilities
Freight Operations (Air & Sea – Import/Export):
Oversee and manage end-to-end freight operations for perishable food products across air and sea channels; ensure compliance with international food safety standards, customs regulations, and cold chain requirements; coordinate with freight forwarders, airlines, shipping lines, and customs authorities to ensure timely and cost-effective delivery.
Regional Support & Coordination:
Act as the central point of contact for regional logistics teams, providing operational support and guidance; standardize processes and documentation across countries to ensure consistency and efficiency; support new market entries and regional expansion initiatives.
Compliance & Quality Assurance:
Ensure adherence to food safety regulations (e.g., HACCP, ISO 22000) and SATS internal quality standards; conduct regular audits and risk assessments of freight partners and processes.
Strategic Planning & Optimization:
Identify opportunities to optimize freight costs, transit times, and inventory flow; leverage data analytics to drive continuous improvement in freight performance; collaborate with planning, procurement and production teams to align logistics strategies with business needs; lead and mentor logistics professionals in the Regional Support Group.
Stakeholder Engagement:
Build strong relationships with internal stakeholders (e.g., operations, procurement, QA) and external partners; serve as the escalation point for complex freight issues and provide timely resolutions.
Qualifications & Experience
Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or related field. Master’s degree preferred.
Minimum 10 years of experience in logistics and distribution, with at least 3 years in a leadership role.
Proven experience in
air and sea freight operations
(import/export), preferably in the
food or perishable goods industry .
Strong understanding of cold chain logistics, international trade regulations, and customs procedures.
Experience working in a regional or multi-country logistics environment, ideally within Asia.
Strong leadership and team management skills.
Excellent communication, conflict management and stakeholder engagement abilities in fostering collaboration and inclusiveness.
Analytical mindset with a focus on process improvement and cost optimization.
Proficiency in logistics systems (e.g., TMS, WMS, ERP).
Ability to thrive in a fast-paced, regulated, and customer-focused environment.
Multilingual capabilities, particularly Mandarin, is an added advantage.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Supply Chain
Industries
Transportation, Logistics, Supply Chain and Storage and Food and Beverage Manufacturing
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