8312- Assistant Event Planner | Wedding Events

3 days ago

singapore THE SUPREME HR ADVISORY PTE. LTD. Full-time

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Working days –By shifts every month, including weekend &
public holiday
Working hours -44 Hours / Per Week , require to commit work on weekend, roster off day.
Office located at City Hall, Singapore

Professionally represent and promote company services and creating an exceptional customer experience for clients and support site visit management.
Act as primary customer service contact for all enquiries from various sales channels, ensure a proactive and prompt follow-up via email or phone call to all sales enquiries, with professional and confident telephone or email etiquette.
Responsible for examining and evaluating enquiries content before recommending relevant wedding services and packages according to client requirement based on company Sales Measures, company policies and procedures and compliance with applicable regulations andlaws.
Organise and secure client site visit with the planner according to staff schedule .
Manage customer feedback including responding to client complaint
Assist planners & Chief Planner with site visit, event execution and others related event needs or requirements
Assist Marketing Department for Social Media postings or various media publication to promote both weddings and events if necessary
Approach and liaise with vendors or professionals in the wedding industry for in-house events or collaborations when necessary.