Current jobs related to NTT DATA | Command Centre Operation Engineer - Singapore - NTT DATA
-
Command Centre Operation Engineer
5 days ago
Singapore NTT Communications Full timeMake an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed...
-
NTT Data | IT Business Analyst
2 days ago
Singapore NTT Data Full timeReq ID: 304144NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Business Sys. Analysis Advisor to join our team in Singapore, Central Singapore (SG-01), Singapore (SG). IT Business...
-
Singapore NTT DATA, Inc. Full timePress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Application Management...
-
Singapore NTT DATA, Inc. Full timePress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert Network-Routing System Integration Specialist Company: NTT DATA Services NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking...
-
Singapore NTT DATA, Inc. Full timeNTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Software Development Senior Analyst to join our team in Singapore, Central Singapore (SG-01), Singapore (SG). Skillset Up to 9 years...
-
Singapore NTT DATA, Inc. Full timeNTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Business Sys. Analysis Advisor to join our team in Singapore, Central Singapore (SG-01), Singapore (SG). Position Purpose To beef up...
-
Singapore NTT DATA, Inc. Full timeDate: Oct 17, 2024Company: NTT DATA Services NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Project Program Mgmt. Specialist Advisor to join our team in Singapore, Central...
-
Singapore NTT DATA, Inc. Full timeNTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Software Development Specialist Advisor to join our team in Singapore, Central Singapore (SG-01), Singapore (SG). The CRM/D365 CE...
-
Singapore NTT DATA, Inc. Full timePress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert Company: NTT DATA Services NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a...
-
Singapore NTT Communications Full timeContinue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can continue to grow, belong, and thrive. Your career...
-
Singapore NTT DATA SERVICES SINGAPORE PTE. LTD. Full timeJob Responsibilities Handle multiple projects and provide network design and deployment support from project initiation to closure. Follow network standards and configuration templates to prepare Network Design Documents (NDD) and submit for review and approval. Create Build Packages that include implementation plans, test plans, and network changes....
-
Singapore NTT DATA, Inc. Full timeNetwork Security-Firewall-Checkpoint-Security Analysis Specialist Company: NTT DATA Services Job Description: The Resource will be part of the Cyber Security Infrastructure defense team responsible for planning, building, deploying, and maintaining cyber security tools across the organization. Responsibilities: Monitor health and performance of managed...
-
Singapore NTT DATA SERVICES SINGAPORE PTE. LTD. Full timeNTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking Network Infrastructure Project Managers to join our team in Singapore. The candidate is responsible for managing the...
-
NTT Communications | MS Engineer
5 days ago
Singapore NTT Communications Full timeContinue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can continue to grow, belong, and thrive. Your career...
-
Singapore NTT DATA SERVICES SINGAPORE PTE. LTD. Full timeResponsibilities: Support Information Security Risk Assessments Registration of application assets in Risk Assessment Inventory Information Technology Risk Classification Coordination of discussions, reviews and approvals from Technology and Business stakeholders Management of risks related to Third party management Support business partners in due...
-
Singapore NTT DATA SERVICES SINGAPORE PTE. LTD. Full timeAbout the role Become a key member of the network security team at NTT DATA SERVICES SINGAPORE PTE. LTD. As a Network Security Engineer, you will be responsible for maintaining and improving the security of the organization's network infrastructure. This full-time role is critical in ensuring the confidentiality, integrity, and availability of the...
-
Singapore NTT Communications Full timeContinue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can continue to grow, belong, and thrive. Your career...
-
Senior Network Engineer
5 days ago
Singapore NTT Communications Full timeMake an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA We are...
-
NTT Communications | Account Consultant
2 days ago
Singapore NTT Communications Full timeContinue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can continue to grow, belong, and thrive. Your career...
-
Field Tech Senior Associate
5 days ago
Singapore NTT DATA, Inc. Full timeField Tech Senior Associate - End User Computing Date: Jan 13, 2025Company: NTT DATA Services NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Field Tech Senior Associate - End User...
NTT DATA | Command Centre Operation Engineer
1 week ago
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Your day at NTT DATA
The Managed Services Command Centre Operation Engineer (L1) is an entry-level engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution.
The primary objective of this role is to ensure zero missed service level agreement conditions. The Managed Services Command Centre Operation Engineer (L1) focuses on first-line support for standard and low complexity incidents and service requests across two or more technology domains such as (but not limited to) Cloud, Security, Networking, Applications and/or Collaboration.
What you'll be doing
Key Responsibilities:
Monitors client infrastructure and solutions.
Identifies problems and errors prior to or when they occur.
Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction.
Investigates first line incidents assigned and identifies the root cause of incidents and problems.
Provides telephonic or chat support to clients when required.
Schedules maintenance activity windows for patching and configuration changes.
Follows the required handover procedures for shift changes to ensure service continuity.
Reports and escalates incidents where necessary.
Ensures the efficient and comprehensive resolutions of incidents and requests.
Updates existing knowledge articles or creates new ones.
Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities.
May also contribute to/support on project work as and when required.
May work on implementing and delivering Disaster Recovery functions and tests.
Performs any other related task as required.
Knowledge and Attributes:
Ability to communicate and work across different cultures and social groups.
Ability to plan activities and projects well in advance and takes into account possible changing circumstances.
Ability to maintain a positive outlook at work.
Ability to work well in a pressurized environment.
Ability to work hard and put in longer hours when necessary.
Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting.
Ability to adapt to changing circumstances.
Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey.
Academic Qualifications and Certifications:
Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience).
Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role).
Relevant certifications include which are considered desirable (but not limited to):
Network Discipline:
CCNA or relevant level 1 Network Security.
ITIL V3 Foundation Certification.
CompTIA Network+, CompTIA Security+ or equivalent.
System Discipline:
Microsoft Certified, Azure Administrator Associate.
AWS Certified, Solutions Architect Associate.
VMware Certified Professional: Data Centre Virtualization.
ITIL V3 Foundation Certification.
CompTIA A+.
Required Experience:
Entry-level experience with troubleshooting and providing the support required in security/network/Cloud/systems/storage administration and monitoring Services within a medium to large ICT organization.
Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Security, Network, Data Centre, Telephony, etc.).
Basic knowledge of ITIL processes.
Workplace type:
On-site Working
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
#J-18808-Ljbffr