Airport Customer Service Officer

Get AI-powered advice on this job and more exclusive features. We are looking for a highly motivated and experienced Manager to join our Customer Experience section as a key member of the Service Innovation team. In this role, you will drive transformative service initiatives that elevate the experience of millions of Changi travellers each year. Reporting...

Senior Airport Emergency Officer (January 2026 Intake) Join to apply for the Senior Airport Emergency Officer (January 2026 Intake) role at Changi Airport Group Your Mission As a Senior Airport Emergency Officer, saving lives and minimizing property losses are your core mission. Equipped with in-depth aviation firefighting skills, you are an indispensable...

Airport Emergency Officer (January 2026 Intake) As an Airport Emergency Officer , saving lives and minimizing property losses are your core mission. Equipped with in-depth aviation firefighting skills, you are an indispensable member of a specialized team required to perform rescue and firefighting operations during an emergency. You will be responsible for...

**Job Description & Requirements**: - Working location: Changi Airport - 6 days (Morning, afternoon and night shift) - Basic salary: $2000 - $4000 joining bonus **Core Responsibilities**: - Attend to customer inquiries and provide excellent customer service experience - Perform cash and credit card transactions using Point of Sales (POS) and Baggage...

Company description: Changi Airport Group (CAG) is the manager of Singapore Changi Airport, a leading air hub in Asia and one of the world's most awarded airports. As the airport manager, CAG performs the key functions of airport operations, air hub development, retail and commercial activities, infrastructure development, and airport emergency services. CAG...

**Duties** - Attend to customer inquiries and provide excellent customer service experience - Perform cash and credit card transactions using Point of Sales (POS) and Baggage Storage System (BSS) for baggage storage and other services - Perform bag wrapping service and upselling of baggage services or products - Conduct bag search in accordance to SOP and...

Your MissionAs a Senior Airport Emergency Officer, saving lives and minimizing property losses are your core mission. Equipped with in-depth aviation firefighting skills, you are an indispensable member of a specialized team required to perform rescue and firefighting operations during an emergency. Your role involves leading and managing a group of...

Your main role involves checking-in, greeting passengers upon their arrival and ensuring a smooth departure process. You may also be tasked to assist passengers with special needs or provide customer service in exclusive premier lounges at Changi Airport. Besides being responsible for buffet table presentations, you also handle meet/greet services at the...

In preparation for the re-opening of our outlet at Changi Airport Terminal 4, we are looking for enthusiastic and motivated Pharmacy Assistants to join our team and work in a unique environment specialing in Travel Retail Pharmacy. We have both day and night shift positions available for suitable applicants. **As a Pharmacy Assistant at Airport Pharmacy, you...

Grab this chance to work at Changi Airport!Position Summary: Responsible for handling customer inquiries, office administration and applications for various matters in a timely and professional manner. The objective is to enhance customer satisfaction, foster positive relationships, and support the company’s reputation for excellent customer service....