Complaints Handling Specialist

Trust is the first of a new breed of banks in Singapore - digitally native and focused on delivering a delightful customer experience. You will work in a fast-paced and collaborative environment to solve new and interesting challenges each day. Together with our Trust team, you will help shape the future of our bank. As a **Complaints Handling Specialist...

Work Schedule: Monday to Friday, 9:00 am – 6:00 pm Key Responsibilities Complaint Management: Receive, investigate, and resolve customer complaints related to banking services, credit cards, servicing issues, and Financial Advisors Act compliance. Act as the main contact for escalated cases, ensuring prompt and effective resolution. Customer Engagement:...

Leica Microsystems has helped shape the future of microscopy for over 170 years by developing groundbreaking optical and digital solutions. As a global leader, we’re driven by continuous improvement to excite our customers and to create the best work environment for our people. Customer focus, innovation, and teamwork are at the core of our culture and the...

A leading financial services firm in Singapore is looking for a Customer Service Specialist to manage customer complaints and engage with clients effectively. You will analyze trends and prepare reports, collaborate with teams to improve processes, and ensure compliance with regulations. Strong communication and analytical skills are essential, along with a...

-Bank of Singapore Singapore Posted 7 hours ago Permanent Competitive - Risk Specialist - Incident Handling (Associate/ Senior Associate)- At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our...

Operations Specialist - Customer Escalation Handling, SPX Express Overview The Operations Specialist - Customer Escalation Handling handles and resolves escalated operational issues from the CS (Customer Service) call center that cannot be resolved at the frontline. This role requires a detailed understanding of our logistics processes—from pickup,...

The IC4 Complaints Lead specializing in Consumer/ Regulatory Complaints and/or Quality Check Lead for complaints will play a pivotal role in resolving escalated customer issues from multiple regulators Globally, supporting legal and regulatory processes, and driving improvements across customer experience workflows. Their expertise will help bridge the gap...

At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and...

Join our dynamic team as a Container Handling Specialist(PM DRIVER), where you'll collaborate closely with the control center and crane operators to efficiently transport containers within and between PSA terminals. Through our comprehensive training program, you'll acquire the necessary skills and knowledge, culminating in an ITE Skills Certificate in Prime...

**Job Details**: **Location** Singapore **Salary** Competitive Salary **Job Type** Permanent **Ref** BH-176854 **Contact** Piers Atkinson- **Posted** about 1 hour ago - I am looking for a Quality Specialist to cover Singapore and Malaysia. - Company is a global business but flies a little under the radar in Singapore, with a huge range of products....