Data Centre Operations Support

2 weeks ago


Singapore Unison Group Full time

Infrastructure Management

  • Monitor and maintain critical infrastructure including power systems (UPS, PDUs), cooling systems, and fire suppression systems
  • Conduct regular environmental monitoring checks (temperature, humidity, water leakage)
  • Coordinate with vendors and teams for infrastructure issue resolution
  • Support facility maintenance activities and equipment installations
  • Maintain cable management and facility organisation
  • Ensure facility cleanliness and operational readiness

Physical Security

  • Monitor and manage access control systems and CCTV operations
  • Handle visitor management and escort duties
  • Maintain security logs and access records
  • Ensure compliance with physical security policies
  • Report security incidents and anomalies

IT Operations

  • Monitor IT systems health and performance
  • Perform basic troubleshooting and system administration tasks
  • Support backup operations and disaster recovery procedures
  • Process service requests and support incident management
  • Assist with change management activities
  • Monitor security alerts and perform basic security checks
  • Support user access management
  • Documentation & Reporting:
  • Maintain facility layout and infrastructure records
  • Update system and operational documentation
  • Track IT and infrastructure assets
  • Log activities and incidents
  • Generate regular operational reports
  • Keep maintenance records current

Qualifications

  • Diploma/Degree in IT, Facilities Management, or related field
  • Experience in IT operations or data centre operations
  • Understanding of infrastructure systems and IT operations
  • Knowledge of security principles and compliance requirements
  • Strong problem-solving and analytical skills
  • Excellent communication and coordination abilities
  • Ability to work in shifts or respond to emergencies when required

Desired Certifications

  • ITIL Foundation
  • Data Centre Operations certification
  • Basic IT infrastructure certifications
  • Security awareness certification
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