DSV Road GmbH | Project Specialist, Projects Operation, Singapore
2 weeks ago
If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.
Purpose of Position
Handle customers in assigned Group, responding to customers’ enquiries on services, processing of all shipping formalities, co-ordination with customers, subcontractors, colleagues as well as collaboration with DSV worldwide office and agent networks. To participate and promote GP results for your respective Group.
Key Tasks
Customer Management (50%)
Attend to customers inquiries on all service features and ensure proficiency in service features.
Study customer’s inquiries and obtain necessary information from various departments to prepare proposal or quotation to customers.
Co-ordinate and assist customers in preparing all documents required for shipment, inclusive of information assistance, dispatch documents and special notification related to pick-up and deliveries.
Investigate and resolve a variety of external and internal customer escalations, general queries and invoicing inquiries. Initiate communications, monitor and follow-up closely with customers and internal parties to resolve concerns raised.
Operations Management (50%)
Obtain shipment information and documentation from customers to make shipment arrangements including booking of space, pick up deliveries and arrangement for special requirements such as out of gauge, dangerous goods, urgent cargoes and arrangement with vendors.
Prepare shipment and customs clearance documentation and release accordingly to all relevant parties for cases which require Project specific standards.
Perform timely and accurate update of information in the Tradenet system to generate the outward permit for customers.
Responsible for the operational co-ordination and execution of job plans with relevant BU operators.
Generate and analyze periodic consolidated reports and statistics, where applicable to review jobs to identify areas for improvement; for management review and action; and keep management promptly updated of any major service failure, changes in trends, market intelligence and customer-related information.
Perform closing of files
Establish operational procedures / guidelines for vendors and contractors to ensure compliance to DSV or customers procedures and requirement.
Additional to above tasks
Any other job-related tasks as assigned by the superior.
Adherence to the Code of Conduct policy of the DSV Group.
Ability to communicate cross-functionally within a matrix organization
Self-motivated, flexible and resilient
High result orientation and customer focus
Analytical and problem-solving skills
Ability to integrate and coordinate efforts / resources across functions and boundaries
Ability to clearly and concisely present both written and oral information
Experience & Education
Minimum 5 years of experience in the Freight Forwarding Industry
Minimum 2 years of experience in the Oil & Gas / Sea & Air Freight Forwarding industry
Possess literacy in MS Office
Possess literacy in Dangerous Goods cargoes
Project and time management / time allocation and organizational skills
Strong planning, analytical, customer-oriented and excellent interpersonal skills
DSV – Global transport and logistics
DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.
We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of aprogressiveand versatile organisation, we’ll support you and your need to achieve your potential and forward your career.
#J-18808-Ljbffr
-
Singapore DSV Road GmbH Full timePurpose of Position To execute import documentation & billing process in an efficient and effective manner. Provide accurate information and assistance to customers in resolutions of service complaints and achieving customers’ satisfaction. Ensure all invoices are generated accurately, timely and sent out promptly to customers to facilitate efficient...
-
Pricing analyst, projects procurement, singapore
1 month ago
Singapore DSV Road GmbH Full timePricing Analyst, Projects Procurement, Singapore If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. JOB OVERVIEW To execute the strategy for the Project Solutions vertical to further develop and grow Country and Global Key...
-
Compliance specialist, qhse, singapore
1 month ago
Singapore DSV Road GmbH Full timeIf you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. JOB OVERVIEW The Compliance Specialist is responsible for ensuring the implementation and compliance of the QHSE Management Systems in Singapore. He/She shall support the...
-
Singapore DSV Road GmbH Full timePurpose of Position To execute import documentation & billing process in an efficient and effective manner. Provide accurate information and assistance to customers in resolutions of service complaints and achieving customers’ satisfaction. Ensure all invoices are generated accurately, timely and sent out promptly to customers to facilitate efficient...
-
Singapore DSV - Global Transport and Logistics Full timeJob Req Number: 88293Time Type: Full Time Purpose of Position Handle customers in assigned Group, responding to customers’ enquiries on services, processing of all shipping formalities, co-ordination with customers, subcontractors, colleagues as well as collaboration with DSV worldwide office and agent networks. To participate and promote GP results for...
-
Procurement specialist, sea freight fcl product
1 month ago
Singapore DSV Road GmbH Full timeIf you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. JOB OVERVIEW Assist the Trade Manager to ensure long term RFQs are competitively priced, ensuring above market level growth, aiming to maximize the profit for DSV. ESSENTIAL...
-
Singapore DSV - Global Transport And Logistics Full timeJob Req Number: 88293Time Type: Full Time Purpose of Position Handle customers in assigned Group, responding to customers’ enquiries on services, processing of all shipping formalities, co-ordination with customers, subcontractors, colleagues as well as collaboration with DSV worldwide office and agent networks. To participate and promote GP results for...
-
Singapore DSV - Global Transport And Logistics Full timeJob Req Number: 88293Time Type: Full TimePurpose of Position Handle customers in assigned Group, responding to customers’ enquiries on services, processing of all shipping formalities, co-ordination with customers, subcontractors, colleagues as well as collaboration with DSV worldwide office and agent networks. To participate and promote GP results for...
-
Procurement manager, sea freight fcl product
3 weeks ago
Singapore DSV Road GmbH Full timeIf you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. JOB OVERVIEW Assist the General Manager to ensure long term RFQs are competitively priced, ensuring above market level growth, aiming to maximize the profit for DSV....
-
Singapore DSV Air & Sea Pte. Ltd. Full timePurpose of Position Handle customers in assigned Group, responding to customers’ enquiries on services, processing of all shipping formalities, co-ordination with customers, subcontractors, colleagues as well as collaboration with DSV worldwide office and agent networks. To participate and promote GP results for your respective Group. Key Tasks Customer...
-
Risk Management Specialist, QHSE Singapore
1 month ago
Singapore DSV Full timeJob OverviewThe role of Compliance Specialist at DSV involves ensuring the implementation and compliance of QHSE Management Systems in Singapore.This includes supporting the achievement of QHSE objectives, presenting performance updates, investigating incidents, and conducting root cause analysis for corrective and preventive actions.
-
Manufacturing Operations Specialist
4 weeks ago
Singapore MSD INTERNATIONAL GMBH (SINGAPORE BRANCH) Full timeAbout the RoleWe are seeking a highly skilled Manufacturing Operations Specialist to join our team at MSD International GmbH (Singapore Branch). As a key member of our operations team, you will be responsible for ensuring the smooth execution of packaging operations.
-
Singapore DSV - Global Transport and Logistics Full timeJob Req Number: 85992Time Type: Full Time Purpose Perform ocean export operational activities such as document processing, consolidation, and transshipment. Key Tasks Export ocean document processing Arrange booking with FCL and LCL carrier Assign transhipment into export leg consol file in the CW1 system. Planning of consolidation container, ensure that...
-
Global Logistics Coordinator, Singapore
1 month ago
Singapore DSV Full timeAt DSV, we are looking for a highly skilled and experienced Freight Operations Manager to join our team in Singapore.The ideal candidate will have a minimum of 5 years of experience in the freight forwarding industry, with at least 2 years in the oil & gas/sea & air freight forwarding industry. You will be responsible for handling customer inquiries,...
-
Software Engineering Delivery Lead
3 weeks ago
Singapore MSD INTERNATIONAL GMBH (SINGAPORE BRANCH) Full timeAbout MSD INTERNATIONAL GMBH (SINGAPORE BRANCH)MSD INTERNATIONAL GMBH (SINGAPORE BRANCH) is a leading global healthcare company dedicated to improving human lives through innovative products and services.
-
Project Finance Risk Manager
12 hours ago
Singapore Siemens Bank GmbH Singapore Branch Full timeWe are seeking a highly skilled Project Finance Risk Manager to join our team at Siemens Bank GmbH Singapore Branch. This role will focus on structured debt financing for Asia-Australia, specifically in the energy and infrastructure sectors.The ideal candidate will have 5-7 years of experience in project finance, with a strong understanding of the Asian...
-
Operations Supervisor
4 weeks ago
Singapore DSV SOLUTIONS PTE. LTD. Full timeAbout DSV Solutions PTE. LTD.DSV Solutions PTE. LTD. is a dynamic organization that values excellence and innovation in logistics operations.
-
Biopharmaceutical Process Specialist
4 weeks ago
Singapore MSD INTERNATIONAL GMBH (SINGAPORE BRANCH) Full timeAbout the RoleMSD International GmbH (Singapore Branch) is seeking a skilled Biopharmaceutical Process Specialist to support our manufacturing and cleaning processes.This role offers limitless opportunities across various areas in Manufacturing, with a well-structured career path and a state-of-the-art facility that delivers solutions to customers worldwide.
-
Quantum Computing Research Specialist
1 month ago
Singapore TechBiz Global GmbH Full timeAbout TechBiz Global GmbHA leading recruitment and software development company, TechBiz Global GmbH offers IT recruitment, outstaffing, outsourcing, software development, and consulting services with a focus on business success.Headquartered in Germany, the company has clients worldwide, serving diverse industries with expertise in rapid growth and IT...
-
Singapore Vanderlande Industries GmbH Full timeJob Title IT Project Engineer Job Description As IT Project Engineer, you play a significant role in the delivery of the IT infrastructure for automated material handling systems for our customers in the APAC region. You have a strong background in IT infrastructure components such as networking, server/client hardware, operating systems, and middleware....
