Senior Quality Engineering Manager

Overview
We're looking for a Senior Quality Engineering (QE) Manager to lead high-impact initiatives across domains and geographies. This role is pivotal in shaping and operationalizing our next-generation quality engineering vision—one that is automation-first, insight-driven, and tightly integrated into our SDLC. You will work at the intersection of engineering, product, and operations, championing quality as a mindset and not just a milestone.
About Traveloka
Traveloka is Southeast Asia's leading travel platform, transforming how millions of users discover, plan, and experience travel. With products spanning flights, hotels, experiences, insurance, and financial services, we operate at the intersection of scale, speed, and complexity. At the core of our platform lies an unwavering commitment to quality, reliability, and exceptional user experience.
Responsibilities
Define and drive the long-term Quality Engineering (QE) roadmap in alignment with broader engineering and product strategies.
Lead strategic programs focused on defect containment, CI/CD integration, and automation scale-up.
Translate organizational goals into quality initiatives that improve velocity, coverage, and reliability.
Collaborate with product, platform, and SRE teams to integrate quality gates, pre-release validations, and production monitoring insights.
Advocate and implement shift-left practices—embedding quality early across all stages of development.
Scale end-to-end (E2E) automation for multi-locale, multi-currency user journeys.
Institutionalize test architecture principles, reusable frameworks, and self-healing pipelines.
Drive adoption of modern test automation tools across the QE stack.
Define quality KPIs (e.g., Change Failure Rate, Test Execution Time, Flaky Test Trend) and lead data-driven improvements.
Streamline test lifecycle processes and reduce friction in validation, rollout, and rollback operations.
Enhance test observability, traceability, and RCA automation for faster and smarter decision-making.
Lead, mentor, and inspire a distributed team of QEs and SDETs at both IC and manager levels.
Cultivate a high-performance, growth-mindset culture with a strong bias for action and continuous improvement.
Build bench strength through training, coaching, and strategic hiring.
Requirements
10+ years of experience in software quality engineering, with at least 3+ years in leadership roles.
Proven track record of scaling test automation frameworks and practices in large-scale, distributed systems.
Deep understanding of SDLC, CI/CD, DevSecOps, and Agile/Lean delivery models.
Experience in building automation strategies that address cross-platform challenges (web, mobile, API).
Strong people management skills with the ability to coach, mentor, and develop technical talent.
Educational Background
Bachelor's or Master's degree in Computer Science, Engineering, Information Technology, or a related field.
A strong academic foundation in software engineering principles and testing methodologies is preferred.
Bonus Points
Prior experience in high-growth tech/startup environments.
Exposure to multi-locale and regulated product environments.
Familiarity with release orchestration, feature flag management, and chaos/resilience testing.
Experience integrating with cloud-native platforms (e.g., AWS) and observability tools.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us
Why Join Us?
Be part of the Quality transformation journey at one of Asia's most admired tech companies.
Work on complex, high-scale systems that impact millions of users across Southeast Asia.
Collaborate with world-class talent in engineering, product, and design.
Enjoy flexibility, autonomy, and growth opportunities in an inclusive and forward-thinking team.
If you are passionate about building for quality at scale and want to be a true catalyst for change, we'd like to meet you.
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