Customer Service Co-Ordinator
2 days ago
Description Join to apply for the Customer Service Co-ordinator role at William Grant & Sons Recruitment Advisor at William Grant & Sons The Opportunity We are looking for a proactive Customer Service Co-ordinator to join our dynamic Customer service team in Singapore. What you’ll be doing As a Customer Service Co-ordinator, you are responsible for building and maintaining strong relationships with customers, acting as the main point of contact to provide support and handle enquiries. With great customer service at the forefront of what we do, you will create and manage customer sales orders and ensure the accuracy of delivery information. Manage all shipments and bookings with Freight Forwarders in preparation of export documentation. Collaborate with internal teams including Commercial, production and logistics to ensure that orders are delivered to our customers on time and in full. About You Previous experience in customer service or order management. Strong communication skills and a keen eye for detail. Ability to multitask in a fast-paced environment. A proactive problem-solver with a positive attitude. What We Offer You We offer a competitive salary and benefits which are designed to promote our employees financial wellbeing. Employees are also eligible to participate in a bonus plan. Our employees enjoy a generous holiday entitlement. Private Healthcare for employees (including dependents), dental cover and annual health screenings. Pension provision for local nationals is addressed by the statutory Central Provident Fund (CPF). Alternative pension arrangements are available for non-locals. Our Employee Assistance Programme offers practical, impartial support on everyday matters ranging from medical, financial and legal to home and family issues. Private Life Assurance and Total Permanent Disability cover. Product allowance so that you can enjoy our fantastic portfolio of brands with your family and friends. Every employee has the opportunity to claim funding each year for a charity or charities for which they have raised money, volunteered their time or personally donated. Learning resources to help you be your best self. If you thrive in a fast-paced environment, enjoy working collaboratively with peers and problem solving, we want to hear from you. Are you that ‘Rare Character’ we are looking for? This role is deemed to be a security cleared role and falls under the remit of AEO, regulated by the HMRC, as such there will be enhanced screening as part of the recruitment. #J-18808-Ljbffr Industry Other Category Management & Operations Sub Category Customer Service
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