Wheelchair agent

Wheelchair Agent - EWR Newark Liberty Airport - Part TimeRequisition Number:WHEEL003103
Posted:November 14, 2024
Part-Time
Rate:$19 USD per hour
LocationsNewark, NJ 07114, USA
Travel Required:No
DescriptionWheelchair Agent - EWR Newark Liberty Airport - Part Time
Pay:$18 - $19 / hour
This position is eligible for a $5 monthly cellular phone allowance.
Ideal candidate will be able to work a flexible schedule.
Shifts: between 7 PM - 11 PM, with weekly hours averaging 20 - 30. Evenings, weekends, and holidays as needed.
Benefits for Part-Time HiresSmarte Carte Inc. offers Company Paid Sick Time, Matching 401k, Overtime, and Holiday Overtime.
Company BackgroundSmarte Carte, Inc. is the leading concessionaire of self-serve vended luggage carts, electronic lockers, commercial strollers, and massage chairs, as well as other passenger and guest services. Smarte Carte is headquartered in St. Paul, MN and has operations in various countries.
We are looking for candidates with a flexible schedule, great pay, and a positive work environment. A positive attitude and willingness to learn are essential. We encourage applicants from all backgrounds to apply.
Basic FunctionEnsure the safe transporting of passengers with mobility issues using a wheelchair. Wheelchair Agents must be attentive to passenger needs and communicate clearly and concisely.
Key ResponsibilitiesTransport arriving and departing wheelchair passengers to terminals, gates, and other areas.
Assist passengers with luggage transport.
Conduct daily inspections of wheelchairs for necessary repairs and maintenance.
Complete required wheelchair or incident reports.
Follow safety requirements when transporting and assisting passengers.
Provide exceptional customer service and greet passengers warmly.
Follow airport security regulations and display required security badge.
Assist with luggage carts as needed.
Perform additional duties as assigned by management.
SkillsFriendly, compassionate, and attentive to passenger needs.
Clear and respectful communication skills.
Strong teamwork and coordination abilities.
Maintain professionalism in high-pressure situations.
Able to assess and monitor passengers’ comfort and safety.
Identify potential safety issues with the wheelchair.
Handle difficult or emergency situations calmly.
Time management skills.
Technologically adept and willing to learn computer-based reporting tools.
Maintain a positive#J-18808-Ljbffr