Cleaning Operations Supervisor

2 weeks ago


Singapore APLUS CLEAN SOLUTIONS PTE. LTD. Full time

Overview An Off-Site Cleaning Supervisor oversees and manages cleaning operations at client sites, ensuring high-quality services and client satisfaction. Key Responsibilities Supervising cleaning staff: Managing and supervising cleaning teams at client sites. Ensuring quality standards: Monitoring and maintaining high cleaning standards, adhering to client requirements. Client communication: Building and maintaining relationships with clients, addressing concerns, and gathering feedback. Scheduling and planning: Coordinating cleaning schedules, allocating resources, and planning workflows. Inventory management: Managing cleaning supplies, equipment, and materials. Health and safety: Ensuring compliance with health and safety regulations, protocols, and client-specific requirements. Performance monitoring: Evaluating staff performance, providing feedback, and identifying areas for improvement. Issue resolution: Resolving issues, complaints, or conflicts that arise during cleaning operations. Skills and Qualities Leadership: Ability to motivate, guide, and manage cleaning staff. Communication: Strong verbal and written communication skills for interacting with clients, staff, and management. Problem-solving: Ability to resolve issues, think critically, and make decisions. Attention to detail: Ensuring high-quality cleaning services, attention to detail, and adherence to client requirements. Time management: Efficient time management, prioritization, and organization skills. Goals Client satisfaction: Ensuring high client satisfaction ratings, building strong relationships, and retaining clients. Quality standards: Maintaining high-quality cleaning standards, adhering to client requirements, and exceeding expectations. Operational efficiency: Optimizing cleaning operations, managing resources, and reducing costs. Staff performance: Developing, training, and motivating cleaning staff to improve performance and productivity. #J-18808-Ljbffr



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