MDR Analyst

2 weeks ago

Singapore Acronis Full time

Job Overview Join MDR Analyst at Acronis . Acronis delivers integrated cyber protection solutions. We seek a Junior/Mid MDR Analyst to support our mission to create a #CyberFit future. Responsibilities Investigate and triage EDR/XDR incidents, assessing severity and documenting steps. Execute remediation actions (workload isolation) following playbooks. Collaborate with AI engineering to refine automated triage and response. Escalate complex incidents to senior analysts with evidence and context. Support playbook development and automation rule refinement. Communicate incident status and recommendations to customers via email and phone. Stay current on security threats, attacker techniques, and MITRE ATT&CK framework. Maintain accurate case records and complete investigations. Qualifications 1–3 years of SOC, MDR, or IT security operations experience (internships or SaaS support acceptable). Strong understanding of EDR/XDR operations and incident workflows. Knowledge of common attacker TTPs and MITRE ATT&CK. Proficient log analysis (Kibana or manual reviews). Experience with security tools (EDR, SIEM, SOAR) and automation interests. Structured process following and accurate documentation skills. Excellent communication skills, written and verbal, in English. Company Acronis is a global cyber protection company providing end‐to‐end solutions for MSPs, SMBs, enterprises, and home users. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect more than 750,000 businesses. Acronis is an equal‐opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances. #J-18808-Ljbffr

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