Deputy Director, Service Delivery, Services Group National Council of Social Service | Others F[...]
5 days ago
What the role is: Lead the team to enable delivery of quality and effective services by service providers to achieve better outcomes for persons who use social services. This involves working with various stakeholders to understand and map the subsector landscape, identify gaps, co‐develop solutions, monitor and evaluate the effectiveness of programmes and allocate funds so as to enable the delivery of impactful services to meet needs of users. Take care of the team members. Support Service Delivery, Services Group and NCSS. What you will be working on: Implementing service strategies and plans to meet identified needs and gaps: Partnering social service agencies, government agencies and other stakeholders; Using data and ground experience to improve service delivery; Improving relevant data collection and IT systems; Overseeing assessments of funding proposals of new programmes; and Assessing and evaluating current portfolio of initiatives and programmes Strengthen service capacity and capability by partnering service providers to: Grow person‐centred solutions and implement efficient service delivery methods that are resource‐efficient and optimise manpower; Drive collaborations with and among SSAs to develop innovative solutions to better meet the needs of service users; Set and/or achieve output, outcome and impact indicators for services; Manage and evaluate their performance; and Allocate community funding to critical and needed services. Perform budgetary operations such as computing funding quantum based on norms and salary guidelines, verify periodic disbursements, and review budget utilisation performance. Take care of the Service Delivery team by: Providing guidance to team leads and their team members in their work and professional development; Creating and sustaining a culture where team members work, learn and play together; and Grooming junior and future leaders Support the Services Group and NCSS as and when required Connect with other Groups/Divisions within NCSS to achieve organisation's objectives, and to come up with robust and aligned solutions. What we are looking for: Personal Competencies: Serving with Heart, Commitment and Purpose Working Effectively with Citizens and Stakeholders Social Service Sector Knowledge Systems Thinking Monitoring & Impact Evaluation Social Service Planning Stewarding Systems for Today and Tomorrow Caring for, Developing and Inspiring Staff Skills Required: Design thinking and service journey mapping Stakeholder management skills Planning and project evaluation and management skills Experience & Special Certification(s): At least 10 years working experience with at least 5 years in supervisory capacity. Experience in service journey mapping, partnership & engagement as well as impact evaluation. Only shortlisted candidates will be notified. About National Council of Social Service NCSS is the umbrella body for over 500 member social service agencies in Singapore. Its mission is to provide leadership and direction in enhancing the capabilities and capacity of our members, advocating for social service needs, and strengthening strategic partnerships, for an effective social service ecosystem. Community Chest and Social Service Institute (SSI) are part of NCSS. For more information visit #J-18808-Ljbffr
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Deputy Director, Service Delivery
1 week ago
Singapore NCS National Council of Social Service Full time[What the role is] Support Director in leading division and collaborating with other NCSS divisions to achieve better outcomes for persons who use social services, so that these service users are empowered to live with dignity. This includes the following: Lead the team to enable delivery of quality and effective services by service providers by...
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Assistant Director, Service Delivery
1 week ago
Singapore National Council of Social Service (NCSS) Full timeAssistant Director, Service Delivery (Mental Health)Lead a team to oversee implementation and growth of effective services and initiatives that meet the needs of users of social services, such as persons with mental health conditions, effectively and efficiently. Support Director and Deputy Director to achieve better outcomes for persons who use social...
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Manager/senior Manager
1 week ago
Singapore NCS National Council of Social Service Full timeOversee development and growth of effective services and initiatives that meet the needs of service users in a subsector(s) [What the role is] Be part of a team that seeks to achieve better outcomes for persons who use social services so that these service users are empowered to live with dignity. Duties include the following: Implementing service...
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Singapore NCS National Council of Social Service Full time[What the role is]The Director of Community-Based Support Services (CSS) plays a crucial role in driving, planning, implementing and supervising programs that aim to improve the quality for PWDs and their families and communities they live in. This position involves leadership, strategic planning, and collaboration with various stakeholders.CSS is the...
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Director, Service Planning
9 hours ago
Singapore NCS National Council of Social Service Full time[What the role is] Job Purpose/Job Summary (General Objectives of Job) Lead the Service Planning team to achieve better outcomes for persons who use social services, so that these service users are empowered to live with dignity. This includes: 1. Developing the service delivery strategies for the sector; 2. Taking care of the Service Planning team; and 3....
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Assistant Director, Service Delivery
5 days ago
Singapore Public Service Division Full time $90,000 - $120,000 per year[What the role is]Lead a team to oversee implementation and growth of effective services and initiatives that meet the needs of users of social services, such as persons with mental health conditions, effectively and efficiently.[What you will be working on]Support Director and Deputy Director to achieve better outcomes for persons who use social services so...
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Manager/Senior Manager, Service Delivery
1 week ago
Singapore National Council of Social Service (NCSS) Full timeOverview Oversee the development, implementation and growth of effective social services, data systems and initiatives that meet service users' needs efficiently across subsector(s). Be part of a team that seeks to achieve better outcomes for persons who use social services so that these service users are empowered to live with dignity. Responsibilities...
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Senior Manager, Service Strategy
7 days ago
Singapore NCS National Council of Social Service Full time $80,000 - $120,000 per year[What the role is]Develop strategies for NCSS to enhance service delivery in Singapore's social service sector. Through stakeholder engagement and use of data, successful candidates will influence critical decisions, shape organizational and sector strategy, and be exposed to national-level policy considerations.[What you will be working on]Policy Alignment...
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Senior Manager, Service Strategy
1 week ago
Singapore NCS National Council of Social Service Full time**[What the role is]** **[What you will be working on]** **Policy Alignment and Stakeholder Engagement**: - **Cultivate partnerships with government agencies and key stakeholders**: - **Represent NCSS in policy discussions, including at whole-of-government platforms**: - **Align NCSS initiatives with national plans and strategies**: **Sector Analysis...
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Singapore National Council of Social Service (NCSS) Full timeOverview Join to apply for the Assistant Director, Philanthropic Partnerships role at National Council of Social Service (NCSS) . Community Chest has been uniting the community to mobilise resources and raise funds to serve those in need since 1983. Community Chest supports more than 200 programmes to meet underserved and critical social needs. As our...
