Assistant shop manager

1 week ago

Singapore Paris Baguette Singapore Full time

Everest Jewellery is seeking a Jewelry Store Assistance Manager to join our management team at our retail store to oversee daily store operations, ensuring a high level of customer service and satisfaction. Manage staff, including hiring, training, and scheduling, to maintain a productive work environment. Ensuring the store’s security, including safeguarding valuable merchandise, is a key responsibility. Your role includes maintaining the store’s visual merchandising standards, ensuring that the store is clean, organized, and visually appealing to customers. Additionally, you are responsible for implementing strategies to increase sales & profitability. Maintaining compliance with industry regulations and company policies is essential. You should have excellent communication and customer service skills, as you will interact with customers and handle any customer complaints or inquiries. E-commerce & social media platforms are crucial as our store also operates online. Ideally, the most suitable candidate will regard integrity and empathy as being extremely important. Job Scope and Responsibilities: Operations Oversee entire retail operations including sales, manpower, store planning and maintenance, and weekly reporting of sales achievement. Ensure the company’s policies and standards are communicated and implemented. Oversee and ensure that the Sales team carries out their duties and responsibilities, including store operations, merchandise mix, stock check & housekeeping. Maintain outstanding store condition and visual merchandising standards. Plan roster and ensure outlets are adequately staffed on a daily basis. Conduct staff meetings to discuss sales targets, inventory updates, and customer service strategies. Participate in marketing strategy meetings to plan promotions and events aimed at increasing store traffic and sales. Handle customer inquiries and resolve complaints, ensuring a high level of service. Conduct new recruitment staff training. General knowledge in operating e-commerce & social media platforms as the store also operates online. Inventory Management Oversee store stock-take exercises. Manage and execute all scheduled inventory counts in a timely manner. Ensure that the stock level in the stores is within the acceptable thresholds and work closely with the buying team on stock management. Team Management Drive, inspire, motivate, manage and lead the team to achieve the company’s objectives by meeting monthly sales targets with outstanding customer service and excellent operations management. Provide consistent and effective feedback and performance counseling to coach each team member, ensuring that each team member grows professionally and develops outstanding sales and customer service to meet their personal sales targets. Review and monitor individual performance in line with the company’s objectives. Deal with all issues that arise from the sales team (complaints, grievances, etc). Improve employee turnover and absenteeism. Maintain staff discipline. Conduct manpower training and recruitment. Work closely with Sales manager to manage staff roster and manpower planning by ensuring smooth operations and cost-efficiency. Sales Prepare and establish monthly and annual sales targets. Analyze sales reports, indicating key issues, making development plans, and taking actions when sales targets are not met. Analyze customers’ demographics and purchasing behaviors to improve our in-store products mix through consolidations. Customer Service Ensure high levels of customer satisfaction through outstanding customer service. Meet and interact with customers with enthusiasm and a positive attitude while adhering to company policies and procedures. Offer exemplary product knowledge to assist customers with their buying decisions. Develop customer service SOP and monitor compliance with a view of preventing and minimizing customer complaints and better service recovery. Facilitate training to retail staff to ensure outstanding customer service standards. Manage and coach the team on ways to handle customers’ inquiries/feedback/complaints in a professional manner according to the brand’s service standards and expectations. Job Requirements: Bachelor's degree in business, operations management, or a related field preferred. 3-5 years of experience in operations management within a direct-to-consumer, e-commerce environment; jewelry industry experience is a plus. Excellent project management and organizational skills. Strong communication and interpersonal skills, with a proven ability to work effectively across all levels of an organization. Independent and able to work in a fast-paced environment. Strong interest in retail operations and a passion to drive the brand forward. Ability to work under time pressure, motivated, good working attitude, and willing to go the extra mile. Willing to work retail working hours & able to work on weekends. Interested candidates are requested to send in detailed resume to *********@hotmail.com or Call +65 96488*** / 67478***. Only shortlisted candidates will be notified. WORK LOCATION: Blk 1 Joo Chiat Road 01-1079/81/83 Singapore 420001 (5 minutes away from Paya Lebar & Eunos MRT) COMPANY SNAPSHOT Registration Number: 47865600 M Average Processing time: 1 to 2 weeks Salary: $3300 to $3800 Industry: Retail Assistance Manager of Gold & Jewellery Company Size: 1-23 Employees Benefits: Medical & 13th Month AWS, Commission pay, Quarterly Performance bonus, Yearly bonus, Company Yearly Salary Increment. Company Overview: Originated from Ming Chau Jewellery which ran its business for thirty years. Everest Jewellery was incorporated in 1991 as a retailer chain of gold jewellery in Singapore. Everest Jewellery has grown in its thirty years of business, from a one-store jewellery retailer in Singapore and a strong distribution network in many other countries all over the world like the US, UK, Canada and manufacturer of various designs in a wide range of materials. #J-18808-Ljbffr

  • Assistant shop manager

    1 week ago

    Singapore SUMMIT SG PTE. LTD. Full time

    Job Title: Assistant Shop Manager Location: Jurong West Job Type: (Full-time) Reports To: Shop Manager Job Summary: The Assistant Shop Manager supports the Shop Manager in overseeing kitchen operations, ensuring food quality and safety standards are met, and managing staff. This role involves assisting in menu planning, inventory management, and training...

  • Shop Assistant

    3 weeks ago

    Singapore POSITIVITY CAFE PRIVATE LIMITED Full time

    Roles & ResponsibilitiesShop assistantOccupationRestaurant AssistantJob Description & RequirementsAs a shop assistant (part time) who will do random tasks that shop manager requires from time to time to support the operation and customers. Please apply for further informationThanksTell employers what skills you haveHousekeepingInventoryRetail...

  • Shop Assistant

    2 months ago

    Singapore JEWISH WELFARE BOARD, SINGAPORE, THE Full time

    Roles & ResponsibilitiesThe Kosher Shop Assistant (Online) provides general support in online shop operations, and the general tasks and duties in the shop. This position is based in shop - Not a work-from-home position. Duties and Responsibilities Responsible for the day-to-day operations of the online kosher shop Online customer service: answering phone...

  • Sales Assistant Manager

    3 weeks ago

    Singapore TAY SHOP PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description & Requirements Give out samples to the shoppers Approach, conduct sales pitch, convince prospects to purchase our services & products. Provide skincare consultation, product demonstration, recommendations on treatment plans and suitable products to client Collaborate with team members to achieve individual and shop...

  • Shop Operations Assistant

    3 weeks ago

    Singapore SUMMIT SG PTE. LTD. Full time

    Job Overview:The Assistant Shop Manager role at Summit SG PTE. LTD. is a critical position that supports the Shop Manager in overseeing kitchen operations. This includes ensuring food quality and safety standards are met, managing staff, and contributing to menu planning and inventory management. The ideal candidate will have previous experience in a kitchen...

  • Assistant Shop Manager

    2 months ago

    Singapore 123 EASY EMPLOYMENT PTE. LTD. Full time

    Roles & ResponsibilitiesAssistant Shop Manager (Maid Agency)123 Easy Employment Pte Ltd, is a Domestic Helper (Maid) agency, with staff experience totaled 30 years of employment agency.Our slogon "journey to matching" defines our efforts and direction. Any employment, be it Corporate or Domestic, will always strive to do it the first time right, placing the...

  • Shop Assistant

    3 weeks ago

    Singapore TOP HARVEST VILLE PTE. LTD. Full time

    Roles & ResponsibilitiesFruits shop assistantJob Scope:~ Directing customers to merchandise~ General cleaning of merchandise~ Replenishing stocks on shelves~ Receiving goods during suppliers' deliveries.~ CashieringAble to work on weekends and public holidaysAble to work at night shift and split shiftMust have relevant working experienceMust be able to carry...

  • Shop Manager

    6 months ago

    Singapore NEW STATION@PARKWAY PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description & Requirements Handling one shop, from sales to customer service Find and lead shop's Staffs to achieve targets Ability in handling operation of a shop, responsibility to sales performance and service performance Can work under fast-paced and passions to serve customers under any conditions Minimum 10 years of...

  • Senior Shop Manager

    2 months ago

    Singapore NEW STATION@PARKWAY PTE. LTD. Full time

    Roles & Responsibilities Responsible for overseeing the daily shop operations, making sure it runs smoothly and effectively Duties include motivating sales teams, creating business strategies, developing promotional materials for shop Guide shop's supervisors Create shop's objectives Make critical decisions Manage shop's budgets Oversee shop’s...

  • Senior Shop Manager

    2 months ago

    Singapore NEW STATION@CLEMENTI PTE. LTD. Full time

    Roles & Responsibilities Responsible for overseeing the daily shop operations, making sure it runs smoothly and effectively Duties include motivating sales teams, creating business strategies, developing promotional materials for shop Guide shop's supervisors Create shop's objectives Make critical decisions Manage shop's budgets Oversee shop’s...

  • Shop Manager

    2 months ago

    Singapore ECOIN.SG PARKWAY PTE. LTD. Full time

    Roles & Responsibilities Handling one shop, from sales to customer service Find and lead shop's Staffs to achieve targets Ability in handling operation of a shop, responsibility to sales performance and service performance Can work under fast-paced and passions to serve customers under any conditions Minimum 10 years of hair dressing experience Willing...

  • Flower / Florist Retail Shop Assistant

    2 months ago

    Singapore MIIV FLORA Full time

    Roles & ResponsibilitiesMiiv Flora is a 10 year old flower establishment. We are expanding and looking for a trustworthy, hardworking, and passionate shop assistant to join the Miiv Flora team at our retail shop front.In this role, you will be responsible for running the operation of the retail shop, assisting customers with their floral needs and for...

  • Dynamic Shop Operations Manager

    4 days ago

    Singapore XIN WANG MANPOWER Full time

    Job DescriptionWe are seeking a skilled and experienced shop operations manager to join our team at XIN WANG MANPOWER.About the RoleThe successful candidate will be responsible for ensuring the smooth operation of the shop on a day-to-day basis, assisting the manager with tasks, checking stock levels and ordering supplies as necessary.They will also be...

  • Retail Shop Assistant

    3 weeks ago

    Singapore ARCADE FLORIST PTE. LTD. Full time

    Roles & ResponsibilitiesLooking for flower shop retail sales assistant.Job scope: Customer service to assist in ordering and detail taking. Preping and processing flower stock. Simple flower arranging skills will be required and preferred. However training will be provided for those with good crafting skills but without experience.Working hours:Part Time...

  • Machine Shop Manager

    5 days ago

    Singapore PREMIER HYTEMP PTE. LTD. Full time

    Roles & ResponsibilitiesMachine Shop ManagerThis is a critical role which requires a strong technical background in managing a highly proficient machine shop team including the tool crib operations. This position has the overall responsibility for machine shop output in terms of safety, quality and on time deliveries. This position is also responsible for...

  • Cake Shop Assistant

    3 weeks ago

    Singapore 1920 FNB TRADING PTE. LTD. Full time

    Roles & ResponsibilitiesFamous Spanish burnt cheesecake bakery QUEIC s looking for shop assistant for Kreta Ayer and Scotts outlet.Responsibilities: Take customer's order and prepare the food according to customer's request. Collect payment from customers Top up fresh snacks when required Maintain good hygiene at all times Always keep the premises...

  • Senior shop manager

    2 weeks ago

    Singapore Skechers Singapore Pte Ltd Full time

    Job Responsibilities Reporting to the Retail/District Manager, the Senior Shop Manager/ Shop Manager is responsible to: Lead and supervise retail staff on daily operations and KPIs set by the company. Develop rapport and make connections with the retail team and customers. Organize all store operations and allocate responsibilities to personnel. Supervise...

  • Cake Shop Operations Manager

    3 weeks ago

    Singapore CHALK FARM PTE. LTD. Full time

    Career Opportunity: Cake Shop Operations ManagerJob SummaryCHALK FARM PTE. LTD. is seeking a skilled Cake Shop Operations Manager to oversee and manage the outlet's operations and workforce planning. As a key member of our team, you will be responsible for assisting the Operations Director in creating and enhancing operating policies and systems.Key...

  • Service Crew

    2 months ago

    Singapore QUANTFOOD PTE. LTD. Full time

    Roles & ResponsibilitiesService Crew / Salad Shop AssistantWorking Days: 5 days (Public Holidays Off)Working Hours: Mon-Fri 930am - 230pmSalary: $1,600Locations: Downtown / Raffles MRTJob Scope:-Taking orders and interacting with customers-Assemble rice bowls-Pack all food items together and call out orders-Simple preparation of food-Assist in opening set up...

  • Sales and Marketing Assistant

    3 weeks ago

    Singapore GOLD AND DOLLAR SHOP PTE. LTD. Full time

    Key Responsibilities:As a Sales Coordinator at GOLD AND DOLLAR SHOP PTE. LTD., you will be responsible for managing sales databases, preparing sales reports, and handling customer inquiries. You will also assist in the preparation of sales contracts and maintain an organized filing system. Additionally, you will provide client service support and respond to...