
Executive, Training
7 days ago
Executive, Training & Competency, IAG SS
Join to apply for the Executive, Training & Competency, IAG SS role at Income Insurance Limited .
Job Description
The ideal candidate should possess:
- Knowledge of Sales Advisory, regulatory requirements/standards
- Sales supervisory experience in validating fact find, needs analysis, and basis of recommendation
- Knowledge of life insurance products and FAA investment products
- Proficiency in a second language, preferably Mandarin or Malay
- Familiarity with industry and regulators' requirements and developments
- At least a diploma or higher, preferably with relevant work experience
- Passed relevant licensing examinations: CMFAS Modules 5, 8, 8A, 9, 9A, and Certificate in Health Insurance, or equivalents
- At least 1 year of experience in training and competence in sales advisory or compliance audit within the Financial Services industry, or experience in validating sales advisory
- Proficient in Microsoft Office – Word and Excel
- Good verbal and written communication skills
- Meticulous, independent, and able to work well in a team
- Strong analytical skills and problem-solving ability
Key Responsibilities
- Conduct pre-transaction checks as part of due diligence, including review of sales documents and supervisor assessments
- Perform callback surveys with customers
- Audit supervisor call-back recordings
- Review supervisory activities such as coaching, meetings, and joint fieldwork
- Ensure review conclusions meet expectations and investigate issues as needed
- Document review findings thoroughly
- Identify, communicate, and follow up on issues uncovered
- Generate reports for monitoring and tracking
- Support process reviews and SOP updates
- Implement initiatives to ensure competency standards are met
- Participate in projects and team activities
Additional Details
- Employment type: Full-time
- Job function: Business Development and Sales
- Industry: Insurance
This job is active and accepting applications.
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