Assistant Manager, SAMH C'SAY CREST-YOUTH @ North

Roles & Responsibilities

JOB DESCRIPTION

1. Leadership and Management

• Identify and analyse future trends and strategic issues in relation to youth mental health, and develop the department strategy and annual workplans
• Participate in interagency workplan meetings targeting nation-wide youth mental health strategic plans
• Support the implementation of the SAMH Board/Executive vision and directions, and cascade them to the team
• Monitor execution of the department workplans and lead the reporting process
• Ensure integrity and accountability of KPIs and ensure timely reporting to funders
• Ensure regular communication and feedback with funders, management and team
• Oversee and plan annual budget utilizations and inventories
• Plan and review manpower requirements and career progression for staff
• Oversee centre operations, manpower deployment and movement
• Oversee monthly team meetings

2. Client Management

• Have good understanding and knowledge of Singapore's social service sector
• Take ownership of clinical practice and development
• Provide individualised, comprehensive, community-based services and support to youth and their families
• Implement case management service model in working with youth and their families
• Conduct intake assessment for youth referred to the centre
• Formulate individualised and family care plans
• Assist family in crisis management and safety planning
• Work closely with families, schools and hospitals and job places in care coordination and participate in case conferences
• Work with families to improve knowledge of mental health issues and ability to handle crisis/relapse
• Provide counselling and support to youth with emotional, or psychological difficulties
• Ensure that all clinical forms and case recordings are up to date.
• Plan, coordinate and facilitate group workshops (centre-based and external)
• Report any unethical/illegal practice.

3. Supervision

• On a monthly basis, discuss with supervisor regarding the workplans and progress of the centre
• To provide individual supervision to team members
• To provide group supervision or facilitate case discussions among the team
• To supervise, coach or guide team members when necessary

4. Outreach and Engagements

• Present and advocate SAMH and SAMH C'SAY CREST-YOUTH's services and objectives to funders, schools, hospitals, community partners and other stakeholders in centre and off-site
• Represent SAMH and SAMH C'SAY CREST-YOUTH's in conferences, talks and workshops delivery to schools, hospitals, community partners, to promote awareness of mental health and wellbeing among youths
• Represent SAMH professionally through the participation of association-lead events and engagements
• Foster collaboration across internal SAMH centres and external agencies in developing forward-looking programmes and initiatives to meet desired goals

5. Others

• To perform any other duties assigned by the Executive Director due to exigencies of services.
• This role may require you to be present for management and network meetings.
• To ensure and established a healthy and cohesive working culture within the team.
• To attend any network meetings when necessary and to cultivate collaboration or partnership when opportunity arises.

REQUIREMENTS

• Minimum a degree or Masters in Psychology/ Social Work or related discipline
• Minimum 6-8 years in social service (preferably youth work), with 3 years of experience in a supervisory role
• Background in youth work, programme management, learning and people development, social work or service, psychology, case management experience is an advantage.
• Possess good understanding of or experience working with persons with mental health issues.
• Possess good knowledge of assessment tools and clinical intervention skills
• Prior leadership experience in managing a team
• Strong collaborative and partnership skills

Tell employers what skills you have
Psychology
Leadership
Hospitals
Targeting
Strategy
People Development
Advocate
Mental Health
Accountability
Wellbeing
Programme Management
Crisis Management
Case Management

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