Security Specialist, Assistance, Asia

Overview The Security Specialist, Assistance, Asia is a key member of International SOS's regional Security Assistance team. Under the direction of the Security Director, Assistance, Asia, the Specialist will deliver high‐quality security risk assessments, advice and coordination of security assistance to travellers, international assignees, domestic nationals and client risk managers on a profile‐ and itinerary‐specific basis. Key Responsibilities Deliver bespoke, verbal and written security risk assessments tailored to an organisation or individual's profile and itinerary, escalating to senior management as required. Coordinate and oversee responses to security Requests for Assistance (RFAs), including the production of Plans of Action (POAs) for specific Requests for Information (RFIs) as required. Set up, coordinate and monitor tracking tasks using GPS and communication with clients travelling in complex working environments. Contribute to operational planning and readiness, including maintenance and development of the security provider network and support in building Concepts of Operations. Participate in projects relating to functional enhancements and ensure client awareness of the current security environment in the region. Receive and assess all security‐related calls, collect logistical, security and other pertinent information for the medical event/incident and provide security advice to callers and stakeholders. Maintain detailed documentation, including the consistent updating of case files and provision of clear case direction at handover processes. Be prepared to deploy at short notice to support an Incident Management Team during a crisis. Consulting Delivery & Sales, Marketing Support Deliver safety and security trainings and workshops and engage in client‐specific security consultancy tasks as required. Support Sales and Marketing teams in articulating International SOS services and providing functional expertise in client‐facing engagements such as tours, meetings and webinars. Requirements Required Skills and Knowledge Strong knowledge of the political and security landscape within Asia. Excellent written and verbal communication skills, including the ability to explain complex situations to non‐expert audiences in English. Ability to critically analyse multiple streams of information under time pressure. Demonstrated experience in the application of risk assessments. Strong IT skills, including Microsoft Office Suite and other applications. Required Work Experience Typically at least 3 to 5+ years of experience in security operations, planning, intelligence analysis, including a period specializing in Asia. Independent travel experience to multiple countries, including more challenging risk environments. Experience in risk and crisis management. Experience writing to senior management and decision makers. International work experience, including in more challenging risk environments. Experience working in a customer/client‐focused role. Required Qualifications Degree level education (or relevant professional training) in a field related to security, risk management, international politics or international relations. Fresh graduates majoring in these fields with relevant internship experience are welcome to apply. Master's degree in similar fields an advantage. Excellent spoken and written English language. Some travel, sometimes on urgent request. Day shift work including occasional overtime based on operational requirements. Employment Details Full‐time, on‐site, with shift work including occasional overtime. Travel to countries of responsibility as required. #J-18808-Ljbffr