Repair Centre Engineer

3 hours ago


Singapore GLORY Full time

Repair Centre Engineer Department: Service - Repair Centre Employment Type: Permanent - Full Time Location: Singapore Reporting To: Service Manager, SEA Compensation: ₱18,000 - ₱30,000 / month Description We are looking for hands on Repair Centre Engineer to join our Service team and Repair Centre in the Philippines. Key Responsibilities Ensure Glory meets all contracted obligations, response times, repair times, and Preventive Maintenance, and minimises repeat calls. Get involved with day-to-day Repair activities when the workload suggests an SLA breach. Support both domestic and regional customers' repairs. Skills, Knowledge & Expertise Experience: Minimum 3 years' experience in a technical support role handling complex technical issues. Customer-facing experience Skills and Attributes: Excellent communication (written and verbal) and interpersonal skills. Ability to work independently and set priorities to meet customer and organisational expectations. Proven problem-solving and analytical skills. Excellent organisational skills Strong customer service orientation Ability to handle high-pressure situations. Self-motivated with the ability to meet deadlines. Commercial awareness Ability to engage and motivate team members. #J-18808-Ljbffr


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