Manager of Integration Functions

3 days ago


Singapore beBeeSolutionsArchitect Full time

Customer Success Manager

We are seeking an experienced Customer Success Manager to join our team. In this role, you will be responsible for managing a team of Solution Architects and driving the development of integration functions.

Key Responsibilities:

  • Manage a team of 3-7 Solution Architects, including hiring, nurturing, and coaching.
  • Drive functional development on behalf of the Solutions Architect stakeholder group.
  • Represent the Solution Architects within leadership forums.
  • Be responsible for your team achieving their KPIs - ACV activated and CSAT.

Requirements:

  • Bachelor's degree in a technical subject area or business field.
  • 5+ years relevant experience in a related area, for example: implementation expert, solutions architect, business analyst, support specialist, or client success professional.
  • 2+ years of people management experience.
  • Strong technical domain knowledge in two or more areas: SaaS, Marketing, Mobile, APIs, or Programming.

Benefits:

  • Exceptional communicator with strong influencing skills and a knack for building relationships.
  • Excellent written and verbal communication skills, complemented by strong follow-up abilities.
  • A collaborative team player who thrives in working with both internal and external stakeholders.

About Us:

We champion a collaboration and development mindset to propel growth and ongoing skills progression.



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