Patient & Clinic Service Associate
2 weeks ago
Patient & Clinic Service Associate at Lucence About us: Lucence is a pioneering precision oncology company with a bold vision: a world where cancer is defeated through early detection and timely treatment. Our cutting-edge liquid biopsy tests use advanced molecular profiling to guide personalized cancer therapies, transforming how cancer is diagnosed and treated. At Lucence, we are shaping the future of precision medicine by capturing both genetic and cellular data from a single blood draw, bringing us closer to our mission of overcoming cancer. As a Patient & Clinic Service Associate, you will be the vital link between our sales team, clinicians, and patients — ensuring that every interaction and process is seamless, accurate, and supportive. Your work will directly contribute to the timely delivery of life-changing cancer diagnostics and the trusted relationships we build with healthcare providers. Key Responsibilities Support day-to-day operations of the sales team to help achieve company business goals and sales targets. Coordinate patient and clinic requests: manage queries, prepare sample kits, and process order forms with accuracy and speed. Deliver excellent service to clinics, physicians, and patients, fostering trusted relationships at every touchpoint. Manage inventory: monitor and replenish consumables (streck tubes/kits) to ensure uninterrupted operations. Track samples: follow through on QC completion and secure timely acknowledgement from customers. Drive efficiency: identify bottlenecks in sales and service workflows, and take initiative to implement improvements. Enable transparency: track progress of monthly/quarterly sales initiatives and prepare clear internal reports. Support tools & systems: help implement and optimize CRM/sales automation to reduce administrative load on sales reps. Assist with events: coordinate logistics for seminars and other ad hoc activities as required. About You Diploma or higher in Business Administration, Life Sciences, or a related field. Prior experience in customer service, patient support, or sales coordination is an advantage. Strong organizational and multitasking skills, with sharp attention to detail. Excellent communication and interpersonal abilities; comfortable liaising with both clinicians and patients. Ability to work under pressure in a fast-paced environment, including flexibility for occasional support outside regular hours. Familiarity with CRM tools (e.g. OnePageCRM, Salesforce) is a plus. #J-18808-Ljbffr
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Patient Service Associate
3 days ago
Singapore SBCC WOMEN'S CLINIC PTE. LTD. Full time $35,000 - $45,000 per yearPatient Service Associate (Specialist Clinic)Responsibilities:To assist Clinic Manager in her responsibility towards the over-all performance of the clinic with support from the Operation Department.Perform front desks duties – attending to patients' registration, crowd control, answering of phone-calls for appointments, questions and answer and assist...
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Patient Service Associate
3 days ago
Singapore International Medical clinic Full time $24,000 - $36,000 per yearAs part of the Patient Service Support team of International Medical Clinic (IMC), the Patient Service Officer will be the first point of contact for patients, internal and external customers, whether in person, over the phone, or via email. This role combines the patient service desk reception duties in the clinic and the IMC Call Centre patient service...
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Patient Service Associate
1 week ago
Singapore National Cancer Centre Singapore Pte Ltd Full timeAbout Us The National Cancer Centre Singapore (NCCS) is a leading national and regional tertiary cancer centre, attending to the majority of cancer cases in Singapore's public healthcare sector. We offer world class oncology care by having the best talent, doing robust clinical and translational research and leading education efforts to improve cancer...
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Clinic Assistant
1 week ago
Singapore MDE CAPITAL CONSULTANCY PTE. LTD. Full timeWe are looking for Patient Service Associates to join the team **Job Details**: - Working location: Toa Payoh - Working Days: 5.5 work week - Working Time: 8.30am - 5.30pm (Mon - Thurs), 1.00pm - 6.30pm (friday), 8.30am - 1.00pm (Saturday) **Responsibilities**: - Handle and follow up on appointment scheduling, coordinate with medical staff and patients,...
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Patient Service Associate
3 days ago
Singapore CENTRE FOR ADVANCED REHABILITATION (CARE) PTE. LTD. Full time**Summary** Reporting to the Centre Manager, the Patient Service Associate forms the core unit in providing support to the clinic day-to-day operations, both logístical and administrative. Responsibilities of a Patient Service Associate, but not limited to are as listed. **Duties & Responsibilities** - To perform reception duties including answering...
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Patient Service Associate
1 week ago
Singapore CENTRE FOR ADVANCED REHABILITATION (CARE) PTE. LTD. Full time**Summary** Reporting to the Centre Manager, the Patient Service Associate forms the core unit in providing support to the clinic day-to-day operations, both logístical and administrative. Responsibilities of a Patient Service Associate, but not limited to are as listed. **Duties & Responsibilities** - To perform reception duties including answering...
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Patient Service Associate
2 weeks ago
Singapore NTUC Health Full timeCOMPANY DESCRIPTION **NTUC Health Co-operative Limited (NTUC Health)** is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the...
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Patient Service Associate
1 week ago
Singapore NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD. Full timeAs a Patient Service Associate, you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers / patients, with the key aim of providing excellent patient care and satisfaction. **Duties & Responsibilities** - Ensure clinic’s operational readiness - Register patients and book...
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Patient Service Associate
5 days ago
Singapore CENTRE FOR ADVANCED REHABILITATION (CARE) PTE. LTD. Full time $40,000 - $60,000 per yearReporting to the Centre Manager, the Patient Service Associate forms the core unit in providing support to the clinic day-to-day operations, both logistical and administrative. Responsibilities of a Patient Service Associate, but not limited to are as listed.Duties and ResponsibilitiesTo perform reception duties including answering telephone inquiries from...
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Patient Service Associate
5 days ago
Singapore SBCC CLINIC PTE LTD Full time**Responsibilities**: - To assist Clinic Manager in her responsibility towards the over-all performance of the clinic with support from the Operation Department. - Perform front desks duties - attending to patients' registration, crowd control, answering of phone-calls for appointments, questions and answer and assist doctor's needs. - Dispensary -...
