Director - UNITED TEST AND ASSEMBLY CENTER LTD
7 days ago
Roles & Responsibilities Job Responsibility; · Execute UTAC Customer Support Strategy within site and Corporate driven initiatives · Develop Strategic Customer Service Support Solutions to achieve customer loyalty and growth in revenue from existing customer base · Build strong business relationship with KEY strategic customers · Manage resources (include inter-department resources) to execute business plan and achieve revenue target · Manages alignment of customer and factory expectations to achieve best customer satisfaction indices with optimum factory support · Implement and comply to Corporate Customer Service related policy and procedures · Drives Revenue Attainment and Customer Satisfaction KPI in the Factory · Lead the Customer Service team to deliver what customers need and to continually improve the team’s efficiency and effectiveness. In addition, to build a positive team culture with strong engagement. · Manage team resources to ensure adequate staffing and competence levels. Ensure the right calibre of staff are recruited, and in accordance with company policy and procedures. · Lead, motivate, communicate with, develop, appraise and performance manage staff to ensure they are fully motivated to achieve best performance to meet the company’s needs. Set individual objectives, review and assess performance of direct reports via the UTAC Performance Management (UPM) tool. · Ensure continual upskilling in customer services through evaluation, development and training of staff. Identify learning opportunities and develop Individual Development Plan (IDP) with direct reports to enhance their capabilities. · Provide mentoring and regular coaching and feedback to team members to achieve their full potential and build bench strength. · Manage internal stakeholders beyond the team and external stakeholders to achieve shared goals. · Lead or Pariticipate in key coroproate intiatives that directly involved USG or Customer Service · Drive Intitiatives with cross functional team leaders for change in areas of automation, productivity and value add contribution Requirements; Degree in any discipline with minimum of 8 years’ working experience in semi-conductor industry with 5 years in managerial position Diploma in any discipline with minimum of 10 years working experience in semi-conductor industry with 5 years in managerial positio Tell employers what skills you have CoachingMentoringManagement SkillsFactoryLeadershipCustomer SupportInterpersonal SkillsCustomer LoyaltySemiconductor IndustryStrategyProject ManagementCustomer SatisfactionCustomer ServiceBusiness DevelopmentPerformance ManagementCustomer Services
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Process Engineering Lead
7 days ago
Singapore UNITED TEST AND ASSEMBLY CENTER LTD Full timeRoles & Responsibilities Responsibilities: Provide strategic direction and leadership for the 12" bumping engineering team, aligning with company goals and objectives Oversee the development, optimization, and qualification of 12" bumping processes, ensuring high yield, quality, and reliability Develop and execute a technology roadmap for 12" bumping,...
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Senior / Engineer - NPI
7 days ago
Singapore UNITED TEST AND ASSEMBLY CENTER LTD Full timeResponsibilities: Manages internal and customer projects from engagement until project closure through proper planning and timely execution by working with internal cross‐functional teams and customer Maintains documentation of customer projects starting from Kick‐off, Engineering build, Qualification and Off‐load to full production Reviews and...
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Senior / Engineer – NPI - Islandwide, SG
3 days ago
Singapore UNITED TEST AND ASSEMBLY CENTER LTD Full timeRoles & Responsibilities Responsibilities: Manages internal and customer projects from engagement until project closure through proper planning and timely execution by working with internal cross-functional teams and customer Maintains documentation of customer projects starting from Kick-off, Engineering build, Qualification and Off-load to full production...
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Director
5 days ago
Singapore UNITED TEST AND ASSEMBLY CENTER LTD Full timeJob Responsibility Execute UTAC Customer Support Strategy within site and Corporate driven initiatives Develop Strategic Customer Service Support Solutions to achieve customer loyalty and growth in revenue from existing customer base Build strong business relationship with KEY strategic customers Manage resources (include inter-department resources) to...
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Director
7 days ago
Singapore UNITED TEST AND ASSEMBLY CENTER LTD Full timeJob Responsibility Execute UTAC Customer Support Strategy within site and Corporate driven initiatives Develop Strategic Customer Service Support Solutions to achieve customer loyalty and growth in revenue from existing customer base Build strong business relationship with KEY strategic customers Manage resources (include inter-department resources) to...
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D20 Bishan, Ang Mo Kio, SG
7 days ago
Singapore UNITED TEST AND ASSEMBLY CENTER LTD Full timeRoles & Responsibilities Job Responsibilities; Perform time studies to analyze and optimize production processes. Validate static capacity in the production line to ensure alignment with operational requirements. Validate machine capacity modeling against actual line situations to identify discrepancies. Track project progress from cleanroom creation to...
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Line Associate Engineer
3 days ago
Singapore UNITED TEST AND ASSEMBLY CENTER LTD Full timeRoles & Responsibilities Provide engineering support on all equipment operational issues to meet production output and quality. Support engineer to evaluate, set up, qualify, maintain and calibrate test system for operation to meet customer needs, equipment specifications. Perform daily preventive maintenance for all Testers as per schedule and support...
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Senior / Engineer - Bumping NPI
1 week ago
Singapore United Test And Assembly Center Limited (UTAC) Full timeResponsibilities Manages internal and customer projects from engagement until project closure through proper planning and timely execution by working with internal cross‐functional teams and customer Maintains documentation of customer projects starting from Kick‐off, Engineering build, Qualification and Off‐load to full production Reviews and analyses...
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Engineer – Process Control
1 week ago
Singapore UNITED TEST AND ASSEMBLY CENTER LTD Full timeResponsibilities Lead bumping process integration activities for assigned products, covering both Dry and Wet processes Monitor and maintain Statistical Process Control (SPC) and Fault Detection & Classification (FDC) systems to ensure process stability and product quality; review and update SPC/FDC limits and rules as required Prepare and maintain SPC and...
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Islandwide, SG
3 days ago
Singapore UNITED TEST AND ASSEMBLY CENTER LTD Full timeRoles & Responsibilities Responsibilities: Lead bumping process integration activities for assigned products, covering both Dry and Wet processes Monitor and maintain Statistical Process Control (SPC) and Fault Detection & Classification (FDC) systems to ensure process stability and product quality; review and update SPC/FDC limits and rules as required...