Assistant Service Manager

7 days ago


Singapore JOBALLY PTE. LTD. Full time

Roles & Responsibilities Assistant Service Manager · Oversee the service team’s daily operations. · Provide guidance, coaching, mentoring and motivating the team members. · Supervise and manage service recovery process to drive customer satisfaction level. · Actively lead and participate in process and system improvements, identify areas for continual improvement and business process re-engineering. · Evaluate and monitor of contractors’ performance and KPIs. · Provide service support and propose recommendations and resolve product quality issues for overseas distributors. · Setting and monitoring of KPIs, budget and cost control. · Generation of reports. Requirements · Min 8 years of experience in after sales management industry with 3 years in supervisory role. · Strong knowledge in Electronics products. · Sound knowledge in vendor management and call centre operations. · Good interpersonal, negotiation, presentation, and communication skills. · Strong analytical skills – able to demonstrate logical thought process, meeting customer demands and expectations. · Strong in project management and able to work under pressure in a fast pace environment. · Able to travel as and when required We regret to inform that only shortlisted candidate will be notify. EA License No : 18C9228 REG No : R (Woo Kum Yoke) Tell employers what skills you have NegotiationCoachingMentoringQuality ControlAftersalesAnalytical SkillsBusiness ContinuitySales ManagementPurchasingBusiness Process ReengineeringService RecoveryVendor ManagementCustomer SatisfactionCost ControlElectronics



  • Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time

    SCOPE Reporting to the Restaurant Manager, the Assistant Restaurant Manager is reponsible to produce an outstanding guest experience within the outlet concept by assisting in managing a service team in cooperation with the culinary team. He/She provides a courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski...


  • Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time

    SCOPE Reporting to the Restaurant Manager, the Assistant Restaurant Manager is reponsible to produce an outstanding guest experience within the outlet concept by assisting in managing a service team in cooperation with the culinary team. He/She provides a courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski...


  • Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time

    Roles & Responsibilities SCOPE Reporting to the Restaurant Manager, the Assistant Restaurant Manager is reponsible to produce an outstanding guest experience within the outlet concept by assisting in managing a service team in cooperation with the culinary team. He/She provides a courteous, professional and efficient service in accordance with the outlet,...


  • Singapore Public Service Division Full time $13,200 - $39,600 per year

    [What the role is]Assistant Manager, Bus Service Contract ManagementJoin our dynamic team as an Assistant Manager in Bus Service Contract Management, where you will play a pivotal role in overseeing and optimising bus service operations across Singapore's public transport network.[What you will be working on]As part of our collaborative team, you will take...


  • Singapore Public Service Division Full time $60,000 - $120,000 per year

    [What the role is]ASSISTANT MANAGER, QUALITY SERVICE PLANNING[What you will be working on]You will be involved in enhancing productivity and efficiency of the service delivery chain to meet corporate and Public Service Delivery standards. You are required to drive new business solutions, streamline work processes and guidelines while working closely with...


  • Singapore Public Service Division Full time $60,000 - $120,000 per year

    [What the role is]ASSISTANT MANAGER, SERVICE QUALITY OPERATIONS[What you will be working on]We seek an energetic professional to be part of the Team that addresses public queries and suggestions. You should be keen to explain LTA's vision for land transport on behalf of LTA. You will need to work with other internal divisions and external agencies to...


  • Singapore Public Service Division Full time $80,000 - $120,000 per year

    [What the role is]We are seeking an experienced and motivated Head/ Asst Director Corporate Services, to join the Singapore College of Islamic Studies (SCIS). This role offers an exciting opportunity to play a crucial part in building the corporate and administrative arm of our new college.This role's key responsibility is to support the Office of...


  • Singapore UNITED PARCEL SERVICE Full time

    Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

  • Assistant Manager

    2 weeks ago


    Singapore NCS National Council of Social Service Full time

    [What the role is] Oversee development and growth of effective services and initiatives that meet the needs of service users in a subsector(s) [What you will be working on] 1. Identify needs in sub-sector: - Engage SSAs and key partner agencies to understand national strategies and key services in the sub-sector - Analyse the service landscape to...

  • Assistant Manager

    1 week ago


    Singapore Public Service Division Full time $80,000 - $120,000 per year

    [What the role is]Assistant Manager, LTR[What you will be working on]Process and register legal documents for all land transactions involving private, public, commercial and industrial properties within service standards; as well as ensure the accuracy and reliability of the Land Register SystemAssist members of the public as well as solicitors involved in...