Senior Software Engineer, Core Loyalty

Great to Meet You We are Ascenda Ascenda powers the growth of leading financial services brands worldwide with premium rewards programs that differentiate their products, drive profitable customer behaviors, and create sustained engagement. We are behind the world‐class rewards propositions of major banks and fintechs around the globe, including brands such as American Express, Capital One, Brex, Robinhood, Ramp, HSBC, Virgin Money (Australia), SMBC (Japan), ICBC (China), Bradesco (Brazil), ANZ (Australia), HDFC (India) and many others. We are a thriving global Loyalty‐as‐a‐Service company experiencing rapid expansion. Join our dynamic team contributing to the execution of our business strategies as we strive for hypergrowth. Our team spans 20 cities worldwide, with dual headquarters in Singapore and New York, totalling 270 team members. Join us as a Senior Software Engineer (Singapore/Vietnam)As a Senior Engineer for Loyalty, you will play a key part in running applications independently and driving project execution. You'll work closely within the team and often outside the team, mentoring other engineers, and driving engineering excellence. You will have the opportunity to independently design, develop, ship, and maintain medium‐to‐large projects related to Loyalty. Leadership & Impact Lead the design and implementation of projects related to Loyalty, seeking others' reviews and driving projects independently. Become highly proficient in the technical systems within your sphere of responsibility, and have good knowledge of systems outside that sphere. Mentor junior engineers, help them grow in their technical skills and problem‐solving. Demonstrate a high level of engineering standards for others. Collaboration Collaborate well with teammates and cross‐functional partners, encouraging others to do the same. Communicate the team's project updates and blockers clearly and proactively. Articulate technical concepts to a non‐technical audience. Problem Solving Troubleshoot, diagnose, and resolve incidents and operational issues with appropriate urgency. Contribute in analysing and resolving day‐to‐day technical obstacles within the team. Technical Quality Independently implement code that is clear, concise, well‐tested, and meeting both functional and non‐functional requirements. Use and improve system observability to help operations and troubleshooting. Regularly do both code and design reviews for other engineers. Innovation & Improvement Drive improvements to engineering processes. Suggest and make improvements to team processes. Contribute to processes outside of the team's sphere, such as conducting interviews, improving hiring processes, tech branding. Who You Are Strong technical background, prior experience in leading delivery of large‐scale, high‐throughput distributed systems on the Cloud. Strong foundation in systems architecture, with a good understanding of infrastructure, networking, and databases. Experience in optimizing these components while integrating reliability and performance considerations throughout the software development lifecycle. Great collaborator comfortable working across a variety of teams beyond engineering, including product, design, business, operations, customer service, and external stakeholders. Fluency in Ruby is good to have, though candidates who demonstrate willingness and ability to quickly scale up on Ruby are welcome to apply. Experienced in leveraging technical roadmaps/RFCs to communicate architecture designs and execute them fully. Preference for simple solutions and designs over complex ones, with good intuition for what will last and scale, and can be a role model others look to for their own solutions and designs. 5+ years of experience in software engineering, with a strong focus on system design and development. Have experience mentoring and/or leading junior engineers, guiding and coaching them for high performance. A strong alignment with Ascenda's core values of growth mindset, hands‐on ownership, supportive collaboration, and radical simplicity. Why Join Ascenda?Ascenda offers the unique opportunity to lead in LaaS, shaping the future of rewards programs. You'll be part of an environment that prizes groundbreaking ideas and their execution. We provide unparalleled career growth opportunities in a supportive and dynamic environment, complemented by a competitive compensation package that recognizes your impact. Ascenda is dedicated to diversity and inclusion, welcoming candidates from all backgrounds. Job Details Seniority level: Mid‐Senior level Employment type: Full‐time Job function: Engineering and Information Technology Industries: Software Development #J-18808-Ljbffr