Senior Application Analyst Programmer

17 hours ago


Singapore ADECCO PERSONNEL PTE LTD Full time

Roles & Responsibilities The Opportunity Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success. They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings. Responsibilities Resolve user-impacting incidents swiftly and efficiently, ensuring thorough investigation and clear communication throughout the incident lifecycle. Proactively identify workarounds and coordinate stakeholders during major incidents. Handle user requests promptly, prioritizing based on urgency and impact, and escalate when necessary while remaining the main point of contact. Drive sustainable solutions to prevent recurring issues by identifying root causes and proposing improvements such as feature development, automation, or help updates. Act as the primary communication channel between IT and stakeholders, collaborating with support engineers, users, and other teams. Follow established processes and contribute to continuous improvement initiatives. Define and implement application monitoring for timely incident detection, using monitoring-as-code where applicable. Supervise and monitor batch chains to ensure timely issue resolution and minimize downtime. Produce regular reports on data quality and streamline processes to reduce manual intervention. Provide Level 2 application support to back-office users and manage incidents and requests from business and IT teams. Coordinate multi-team incident resolution and contribute to problem management and continuous improvement. Maintain a knowledge base and support training initiatives to reduce user requests. Participate in release testing, performance analysis, and production deployment and validation, including weekend releases on a rotating schedule. Write and maintain code based on technical specifications for software applications and systems. Requirements Minimum 7 years of hands-on experience with Calypso as a back-office application. Experience with Calypso version 16. Proficiency in Calypso back-office functionalities including:Engines, Events, Filters, Reporting Framework, ScheduledTaskMessage/SWIFT messages, Transfers, Settlement Delivery InstructionsAccounting, Pricers, Workflows, Reconciliation processes Understanding of financial assets (FX, money market, cash) and trade lifecycle. Experience with regulatory reporting (e.g., MMSR). Willingness to participate in on-call rotation for night and weekend support. Professional Skills & Mindset: Strong communication and interpersonal skills for effective collaboration. Excellent problem-solving and analytical abilities. Ability to work under pressure and manage time effectively. Interest in technology trends and community participation. Eagerness to learn and adapt to new technologies. Perseverance and diligence in achieving goals. Passion for sharing knowledge and mentoring team members. Self-motivated, autonomous, and a strong team player. Next Step Click “apply” or send resume to: Tamanna Bilandi EA Licence No.91C2918 | Personnel Registration No. R Tell employers what skills you have MentoringApplication MonitoringAnalytical AbilitiesInvestigationData QualityTechnology SolutionsChannelProblem ManagementApplication SupportSQL ServerGeneral InsuranceMoney MarketTeam PlayerBusiness Analyst



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