[lta-qsc2] deputy/assistant manager, customer communications
3 weeks ago
What the role is: DEPUTY/ASSISTANT MANAGER, CUSTOMER COMMUNICATIONS & SERVICE CULTURE What you will be working on: We are looking for an officer with a customer-centric mindset to build a strong service culture and uphold service standards in LTA. You will need to leverage on data analytics to enhance LTA’s service strategy, plan and support projects to strengthen the service culture in LTA. In particular, the officer will analyse data from LTA’s customer feedback management system to draw actionable insights to improve our customer service delivery. You will work with internal stakeholders to apply these insights to the upstream redesign of policy, regulations or processes to improve customer experience and reduce feedback. In addition, you will support the review of customer communications (e.g. letters, SMSes) and digital services (i.e. UI/UX) to improve our customer’s experience in their interactions with LTA. What we are looking for: Tertiary qualification in Business/Statistics/Analytics/Maths or related disciplines with at least 2 years’ working experience Customer-oriented mindset, with strong analytical and critical thinking skills Prior knowledge to data management, business analytics or statistics, especially in a customer operations environment, will be an advantage Strong interpersonal skills to engage internal stakeholders Good writing skills Relevant experience in customer service and service planning with similar job scope would be an advantage Candidates with relevant experience will be considered for higher appointments About Land Transport Authority: The Land Transport Authority (LTA) is a statutory board under the Ministry of Transport that spearheads land transport developments in Singapore. We are seeking dynamic, energetic, highly motivated, passionate and qualified professionals to join us. Many opportunities & challenges await those who are keen on an exciting career to realise our commitment to envision & implement an integrated transport system. #J-18808-Ljbffr
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[LTA-T&ID] MANAGER
3 weeks ago
Singapore LTA Land Transport Authority Full time[What the role is] MANAGER / DEPUTY / ASSISTANT MANAGER, INNOVATION & PARTNERSHIP [What you will be working on] This position is under the Technology & Industry Development (T&ID) Group in LTA. You will be part of a team responsible for the development and implementation of Open Innovation within the land transport ecosystem comprising keen partners...
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[lta-qsc2] manager/deputy manager, school
4 weeks ago
Singapore Singpass Full timeWhat the role is: MANAGER/DEPUTY MANAGER, SCHOOL & COMMUNITY OUTREACH What you will be working on: Do you have a passion for igniting young minds and inspiring the next generation to adopt more sustainable commuting habits? Are you a strategic thinker with a knack for crafting engaging programmes? We are searching for a dynamic and results-oriented School...
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[lta-qsc2] manager/deputy manager, school
3 weeks ago
Singapore Tech Full timeWhat the role is: MANAGER/DEPUTY MANAGER, SCHOOL & COMMUNITY OUTREACH What you will be working on: Do you have a passion for igniting young minds and inspiring the next generation to adopt more sustainable commuting habits? Are you a strategic thinker with a knack for crafting engaging programmes? We are searching for a dynamic and results-oriented School...
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Singapore Government Technology Agency Full time(LTA-ADM) MANAGER/ DEPUTY/ ASSISTANT MANAGER, FACILITY MANAGEMENT AND OPERATIONS What the role is MANAGER/ DEPUTY/ ASSISTANT MANAGER, FACILITY MANAGEMENT AND OPERATIONS What you will be working on Reporting to the Senior Manager / Manager, you will be responsible to lead a team of executives and contractors for the management of buildings/facilities...
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[lta-t&id] manager
1 month ago
Singapore Economic Development Board Full timeWhat the role is: MANAGER / DEPUTY / ASSISTANT MANAGER, INNOVATION & PARTNERSHIP What you will be working on: This position is under the Technology & Industry Development (T&ID) Group in LTA. You will be part of a team responsible for the development and implementation of Open Innovation within the land transport ecosystem comprising keen partners from...
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Deputy Project Management Expert
4 weeks ago
Singapore BRK PTE. LTD. Full timeWe are BRK PTE. LTD., a leading organization seeking an experienced Deputy Project Manager to join our team. This is an exciting opportunity for a skilled professional to take on a critical role in implementing projects and ensuring their successful completion.As a Deputy Project Manager, you will work closely with the Project Manager to oversee project...
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[lta-adm] deputy
1 month ago
Singapore Singapore Polytechnic Full timeWhat the role is: DEPUTY / ASSISTANT MANAGER (PROJECT/ WORKPLACE DEVELOPMENT) What you will be working on: You will be an integral part of the team in the planning, management, and execution of LTA’s office development projects and A&A of existing offices/buildings. You will need to be involved in all stages of project inception, planning, change...
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[lta-adm] deputy
3 weeks ago
Singapore National Library Board Full timeWhat the role is: DEPUTY / ASSISTANT MANAGER (PROJECT/ WORKPLACE DEVELOPMENT) What you will be working on: You will be an integral part of the team in the planning, management and execution of LTA’s office development projects and A&A of existing offices/buildings. You will need to be involved in all stages of project inception, planning, change...
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Singapore National Library Board Full timeWhat the role is: MANAGER/ DEPUTY/ ASSISTANT MANAGER, FACILITY MANAGEMENT AND OPERATIONS What you will be working on: Reporting to the Senior Manager / Manager, you will be responsible to lead a team of executives and contractors for the management of buildings/facilities maintenance to support Authority’s operations and keep in check building compliance...
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[lta-s&c] deputy
4 weeks ago
Singapore Singpass Full timeWhat the role is: Deputy / Assistant Programme Planning Manager What you will be working on: You will be involved in managing the programme for major infrastructure projects. You will also be supporting the project planning, reviewing the contractor’s programmes, progress monitoring and reporting against baseline, coordination, scenario studies and...
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Monetary Authority of Singapore |
2 weeks ago
Singapore Monetary Authority of Singapore Full timeWhat the role is: Deputy Manager, Corporate Finance (Treasury)What you will be working on: You will be part of the Treasury team within LTA’s Corporate Finance (CF) Division. This position offers a comprehensive experience in corporate treasury, allowing you to develop your financial expertise while contributing to the development of Singapore’s...
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[LTA-T&ID] DEPUTY
4 weeks ago
Singapore National Library Board Full timeWhat the role is: DEPUTY / ASSISTANT MANAGER, EV BATTERY UNIT What you will be working on: You will be part of the National Electric Vehicle Centre (NEVC), under LTA’s Technology and Industry Development Group. The NEVC is set up to facilitate EV adoption, spearhead regulation and deployment of EV charging systems, as part of the development of a thriving...
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National Library Board |
2 weeks ago
Singapore National Library Board Full timeWhat the role is: DEPUTY / ASSISTANT MANAGER (PROJECT/ WORKPLACE DEVELOPMENT)What you will be working on: You will be an integral part of the team in the planning, management and execution of LTA’s office development projects and A&A of existing offices/buildings. You will need to be involved in all stages of project inception, planning, change...
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Assistant / Deputy / Engineering Specialist
3 weeks ago
Singapore EV-Electric (EVE) Charging Pte Ltd Full timeAssistant / Deputy / Engineering Specialist Occupation: ELECTRICAL ENGINEER Job Description & Requirements: EV-Electric (EVe) Charging Pte Ltd is a subsidiary of the Land Transport Authority of Singapore (LTA), which coordinates the national effort to undertake the electrical infrastructure upgrades and deployment of electric vehicles charging points...
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[LTA-T&ID] MANAGER
2 weeks ago
Singapore Iseas Yusof Ishak Institute Full timeWhat the role is: MANAGER / DEPUTY / ASSISTANT MANAGER, EV REGULATIONS (POLICY)What you will be working on: You will be part of the National Electric Vehicle Centre (NEVC) under LTA’s Technology and Industry Development Group. The NEVC facilitates EV adoption through efforts to spearhead the regulation and deployment of EV charging systems in Singapore....
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Singapore Singpass Full timeWhat the role is: Deputy Manager, Knowledge Management What you will be working on: The Knowledge Management (KM) Division drives LTA towards becoming a knowledge-ready organisation. As a member of the Division, you will play a crucial role in capturing, preserving, and sharing valuable organisational knowledge. This position offers you the opportunity to...
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Executive, customer service
4 weeks ago
Singapore Customer Labs Full timePress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert This position will be responsible for overseeing the Customer Service Counters to ensure smooth running of the daily operations and managing the team of Customer Service Officers to provide excellent service. Conduct daily briefings to the Customer Service...
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Singapore LTA Land Transport Authority Full timeWhat the role is ASSISTANT MANAGER, BUS SERVICE CONTRACT MANAGEMENT What you will be working on You will be part of a dynamic team to manage bus service contracts. You will work closely with the contracted bus operators, other LTA divisions and stakeholders to pro-actively manage the bus service contracts and other contracts. You will monitor, review and...
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Assistant/Deputy Manager, Corporate
2 weeks ago
Singapore QUESS SELECTION & SERVICES PTE. LTD. Full timeRoles & ResponsibilitiesMy Client play an important role in Singapore's public transport system by being the middleman between you, the commuter, and all the other parts that help to make it world-class. • Permanent Position: Assistant/Deputy Manager, Corporate & Marketing Communications• Salary: Attractive Remuneration + VB (2-3.5 months) + AWS +...
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Assistant/Deputy Manager, Corporate
2 weeks ago
Singapore QUESS SELECTION & SERVICES PTE. LTD. Full timeRoles & ResponsibilitiesMy Client play an important role in Singapore's public transport system by being the middleman between you, the commuter, and all the other parts that help to make it world-class. • Permanent Position: Assistant/Deputy Manager, Corporate & Marketing Communications• Salary: Attractive Remuneration + VB (2-3.5 months) + AWS +...