Field engineering, generative ai product specialist

24 hours ago

Singapore Databricks Inc. Full time

As the Product Specialist for Generative AI, you will lead the enablement, expertise, and backline support for our customer-facing field team with Generative AI, including supporting RAG (retrieval augmented generation), open source models like Llama2, MPT, Mistral, 3rd party models including Open AI, Vector Indexing, and foundational model pre-training using Mosaic ML. You will partner with the Product Manager(s) to co-lead the product adoption targets and help define the product direction and inform our product strategy with our go-to-market field teams. You will represent the product internally to our field engineering teams and externally to the market via speaking at conferences, online webinars, and blog posts. You will meet with customers to communicate the vision and gather feedback. You will not have any direct reports but will recruit, lead, encourage, and reward a group of specialists across the field dedicated to enabling Generative AI use cases on Databricks. We ask that you maintain operational rigor so that incoming requests to present, demo, and deep-dive are assigned and handled promptly. You have expertise in Data Science, Machine Learning, Generative AI, NLP, and Computer Vision, as well as expertise in using Py Spark and SQL. You will excel in distilling product features into a compelling value proposition and enabling Account Executives and Field Engineers to communicate the value through content and demonstrations. You will report to the AVP, Field Engineering. The impact you will have: Enable and develop a team of subject matter experts (SMEs) who lead Generative AI initiatives with customers and enable the broader field. Understand the competitive landscape for Generative AI. Delight our customers and field engineering team by providing subject matter expertise to customers and the field with high customer satisfaction. Work with partners to deliver Generative AI solutions to market, particularly our Global SI partners. Establish cross-functional relationships across Databricks to leverage the right resources to ensure the success of your team and their customers. Act as a cross-functional representative with Product Management, Product Marketing, and Engineering on our go-to-market motion. Co-lead the vision and go-to-market strategy for Generative AI and set the right execution metrics and OKRs for your SME Team. Lead the new product introduction process and get customers onboarded and using new features. What we look for: 10+ years of experience in data science and machine learning with a technical product (i.e., a machine learning platform). Trusted advisor to technical executives that inform strategic data decisions. Ability to define a succinct value proposition and communicate it to Account Executives, Field Engineers, Partners, and Customers. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics, and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark, Delta Lake, and MLflow. To learn more, follow Databricks on Twitter, Linked In, and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit mybenefitsnow.com/databricks . Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U. S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone. #J-18808-Ljbffr

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