Network Operations Engineer

4 days ago

Singapore HCLTech Full time

Network Operations Engineer (Data Center)Job Summary We are seeking a highly skilled and hands‐on Network Operations Engineer to support and maintain the network infrastructure within our data centers. The role involves both physical and technical troubleshooting, collaboration with remote and cross‐functional teams, and ensuring the stability and efficiency of network operations. Key Responsibilities Physically troubleshoot various network components in the infrastructure, including routers, switches, console servers, and optical transport equipment. Provide onsite network support and technical expertise for all teams in the local data center, acting as a liaison with remote networking teams. Perform hands‐on replacement of optics, line cards, supervisor cards, and chassis hardware. Diagnose and resolve network link, device, and configuration issues by isolating root causes and implementing fixes. Create and manage RMA requests through OEM vendors for replacement devices and technical assistance. Track, maintain, and update asset inventory for defective and replacement parts. Trace and isolate cables through patch panels, test, and clean fiber optic cables and optical interfaces. Schedule and execute network maintenance, repairs, and upgrades with minimal impact on production systems. Utilize internal automation tools, scripts, and monitoring systems to configure, manage, and repair network equipment. Collaborate with cross‐functional teams including facilities, cabling, and server operations. Perform queue management for alarms, incidents, and maintenance tasks, and participate in ongoing deployment projects. Conduct physical audits of inventory and update asset management databases. Be able to work in an environment that involves standing, walking, bending, and lifting as part of regular duties. Requirements Proven experience with Juniper Enterprise , Cisco , and Service Provider network hardware platforms and architectures, including data center switching environments. Solid working knowledge of routing and switching technologies and protocols . Familiarity with Linux OS , CLI navigation , JUNOS , Cisco IOS , and Bash scripting . Demonstrated ability to analyze complex network issues, troubleshoot under pressure, and provide effective solutions. Strong attention to detail and organization, particularly in tracking assets and managing hardware replacements. Excellent communication and teamwork skills, with the ability to work effectively with both local and remote teams. Seniority level Associate Employment type Full‐time Job function Information Technology IT Services and IT Consulting #J-18808-Ljbffr

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