Sr Patient Service Associate, Clinic B

2 days ago


Singapore Institute of Mental Health Full time

Overview
Sr / Patient Service Associate
Department:
Ambulatory Services
Job Description:
Patient Service Associate plays a crucial role in facilitating patient care and administrative functions, ensuring that patients receive timely and efficient services while maintaining a high standard of customer service.
Job Responsibilities
To provide clerical and operational support in Ambulatory Services
Reception services including patient registration, scheduling appointments, billing, enquiries, and reporting
Competencies
Service-oriented, confident and have a passion for helping others
Good communication and interpersonal skills
Skilled in utilizing and navigating digital communication systems and platform with strong technological proficiency
Educational And Professional Requirements
GCE 'N'/'O' Level or Diploma holder
Proficient in Microsoft Office applications
Able to work staggered timing from 7.30am, 8am or 8.30am with latest end time at 7.00pm
Coverage of Satellite Clinics based in HPB- Outram, CWC-Queenstown, Geylang when manpower need arises.
About IMH
The Institute of Mental Health (IMH) in Singapore, established in 1928, is a premier 2,000-bed psychiatric hospital nestled in Buangkok Green Medical Park, providing comprehensive mental health services across 50 inpatient wards and 7 outpatient clinics, while also playing a pivotal role in training the next generation of mental health professionals through the NHG-AHPL Residency Programme and collaborations with local academic institutions.
Job Details
Seniority level: Not Applicable
Employment type: Full-time
Job function: Health Care Provider
Industries: Hospitals and Health Care
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