Front of House Team Member

2 hours ago

Singapore beBeeHospitality Full time

Excellence in hospitality requires a deep commitment to delivering exceptional experiences for our guests. As a member of our front-of-house team, you will be responsible for providing world-class service and creating lasting impressions that drive customer loyalty.

Key Responsibilities

  • Work closely with the Assistant Manager and provide courteous services to guests, responding efficiently and tactfully to their complaints, requests, and enquiries.
  • Liaise closely with Concierge, Reception, and Front Office cashier on guests' arrivals and departures.
  • Establish contacts with house guests/long staying guests and render assistance when necessary.
  • Make courtesy calls to guests.
  • Ensure efficient and courteous services in baggage, transport handling, and general enquiries.

Requirements

  • O-Level or equivalent qualification.
  • Willingness to perform rotating shifts.
  • Positive attitude with an outgoing personality and good communication skills.
  • Experience in hospitality and knowledge of Opera systems would be advantageous.

What We Offer

A dynamic and supportive work environment where you can grow and develop your skills. A chance to make a real difference in the lives of our guests and contribute to the success of our business.

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