Field Service Representative

2 weeks ago


Singapore AEROCONTACT Full time

Field Service Representative (H/F) - SAFRAN HELICOPTER ENGINES ASIA PTE LTD AEROCONTACT, Seletar, North East Community Development Council, Singapore Safran est un groupe international de haute technologie opérant dans les domaines de l'aéronautique (propulsion, équipements et intérieurs), de l'espace et de la défense. Sa mission : contribuer durablement à un monde plus sûr, où le transport aérien devient toujours plus respectueux de l'environnement, plus confortable et plus accessible. Implanté sur tous les continents, le Groupe emploie 100 000 collaborateurs pour un chiffre d'affaires de 27,3 milliards d'euros en 2024. Descriptif mission Ensure Operational Readiness: Support customers in maintaining the operational serviceability of Safran HE equipment, in full compliance with safety and airworthiness regulations. Communication and Customer Relationship Management: Build and sustain privileged relationships with customers, delivering added value to promote loyalty and long‐term engagement. Support Services and Products Deployment: Collaborate closely with front‐office and partner teams to facilitate the introduction and deployment of new services and product entries into service. Deliver Technical Field Support: Maintain a strong field presence to support all services with a technical dimension, ensuring responsiveness and reliability. Uphold Safran HE Values: Embody the image and excellence of Safran HE support, striving for a Best of the Best approach in all interactions while staying true to Safran HE's core values. Contribute to Team Cohesion: Actively participate in fostering a positive, collaborative team spirit through constructive and collective engagement. Qualifications Educational Requirements – Possess a recognized High School diploma. Aeronautical Experience Requirements – Minimum of 5 years of experience in aeronautical maintenance of complex components such as engines, APUs, or landing gears. Key Competencies and Personal Qualities – Strong analytical and summarization skills; effective communicator capable of remote and multi‐relational interactions; excellent interpersonal and customer service skills; high adaptability in multicultural or international assignments; willingness to travel frequently; self‐motivated, responsive, and capable of working independently; strong sense of rigor and adherence to procedures. #J-18808-Ljbffr



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