Customer Service Representative Opportunity

2 days ago


Singapore beBeeCustomerService Full time

Customer Service Representative Opportunity

As a valued member of our team, you will play a key role in providing exceptional customer service to our clients. This involves delivering personalized support and resolving issues efficiently.

Key Responsibilities:

  • Registering bookings and managing customer queries
  • Identifying opportunities for growth and turning information calls into sales leads
  • Providing accurate information consistently and collaborating with internal teams

Requirements:

  • Able to work independently and as part of a team
  • Results-oriented and able to adapt to changing circumstances
  • Minimum GCE 'O' level or equivalent, with 2 years of relevant experience in a call centre environment or Telesales environment

Essential Skills:

  • Customer Service Skills
  • CRM
  • Sales
  • Interpersonal Skills
  • Microsoft Office
  • Dispatching
  • Dispute Resolution
  • Service Excellence


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