
Sales Associate
5 days ago
Your Opportunity at Arc'teryx:
As a Sales Associate, you represent the Arc'teryx brand on the retail floor. You provide exceptional service, share product knowledge with passion, and help create a welcoming, premium experience for every guest. You're an active team player who supports store operations and brings energy, professionalism, and a love for the outdoors.
Key Responsibilities
- Deliver outstanding customer service that reflects the Arc'teryx brand.
- Understand guest needs and provide clear, knowledgeable product recommendations.
- Maintain strong product knowledge, including fit and technical features.
- Support store operations such as merchandising, stock handling, and cleanliness.
- Assist with CRM activities like customer acquisition and retention.
- Achieve personal sales targets and contribute to overall store performance.
- Ensure visual merchandising and product displays meet brand standards.
- Handle guest feedback professionally and help resolve issues.
- Collaborate with teammates to maintain a positive store environment.
Requirements
- Minimum Diploma qualification.
- At least 1 year of retail or customer service experience preferred.
- Energetic, service-oriented, and confident in communication.
- Passion for outdoor activities and interest in technical apparel.
- Fast learner with a positive, team-focused attitude.
- Able to work retail hours, including weekends and public holidays.
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