Associate/Senior Associate, Global Esports League Ops and Player Management

Associate/Senior Associate, Global Esports League Ops and Player Management
Join to apply for the
Associate/Senior Associate, Global Esports League Ops and Player Management
role at
Garena
Associate/Senior Associate, Global Esports League Ops and Player Management
4 days ago Be among the first 25 applicants
Join to apply for the
Associate/Senior Associate, Global Esports League Ops and Player Management
role at
Garena
Execute global league operations SOPs across regional tournaments, including adapting and enforcing global rulebooks, competitive formats, and scoring systems.
Manage end-to-end tournament operations for both online and offline events: team onboarding, match scheduling, result tracking, and real-time rule enforcement.
Oversee live match operations and resolve disputes or escalations with professionalism and fairness.
Serve as the primary point of contact for professional teams and players, fostering strong relationships and addressing their needs and concerns.
Develop and implement policies for player conduct, ensuring adherence to league rules and professional standards.
Facilitate logistical support for players and teams, including travel, accommodation, and practice facilities.
Collaborate with content and broadcast teams to align schedules, storylines, and on-air segments to enhance audience engagement.
Job Description
Execute global league operations SOPs across regional tournaments, including adapting and enforcing global rulebooks, competitive formats, and scoring systems.
Manage end-to-end tournament operations for both online and offline events: team onboarding, match scheduling, result tracking, and real-time rule enforcement.
Oversee live match operations and resolve disputes or escalations with professionalism and fairness.
Serve as the primary point of contact for professional teams and players, fostering strong relationships and addressing their needs and concerns.
Develop and implement policies for player conduct, ensuring adherence to league rules and professional standards.
Facilitate logistical support for players and teams, including travel, accommodation, and practice facilities.
Collaborate with content and broadcast teams to align schedules, storylines, and on-air segments to enhance audience engagement.
Job Requirements
3+ years of experience in esports tournament operations, league management, or team operations (publisher, TO, or team side).
Willingness to work flexible hours, including evenings and weekends, as required by tournament schedules. This role may involve frequent regional travel to various countries for work-related assignments.
Strong understanding of competitive integrity, player behavior policies, and dispute resolution.
Detail-oriented, process-driven, and capable of managing multiple projects simultaneously.
Familiar with esports rulesets, formats, and compliance frameworks from top titles (LoL, MLBB, PUBG, etc.).
Good understanding of the Battle Royale genre and its competitive esports ecosystem.
Strong problem-solving and crisis management skills during live events.
Experience working in global or cross-regional esports tournaments is highly preferred.
Seniority level
Seniority level Mid-Senior level
Employment type
Employment type Full-time
Job function
Job function Other
Industries Entertainment Providers
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