Manager, Data Analytics

16 hours ago

Singapore Institute of Human Resource Professional Limited Full time

Manager, Data Analytics & Assessment Design Institute of Human Resource Professional Limited – East Singapore Join the Institute for Human Resource Professionals (IHRP) as part of a fast-moving team that builds the national certification framework for HR. We're looking for someone who enjoys solving complex, ambiguous problems — not just executing tasks. You'll help design and refine the systems, tools, and data that determine how HR professionals across Singapore are assessed and certified. This is a hands‐on builder role: you'll work closely with senior leaders, vendors, and subject‐matter experts to design assessments, analyse data, and experiment with new formats such as AI‐assisted scoring and alternative pathways. What You'll Work On: Refreshing question banks and improving test design through data‐driven validation. Building models that analyse how pass marks, difficulty, and question quality interact. Designing and testing alternative assessment formats (e.g. the HCLI pilot). Using data and qualitative insights to propose new frameworks to the Assessment & Insights Committee (AIC). Coordinating internal and vendor teams to deliver high‐quality outputs on time. Key Responsibilities 1. Assessment Design & Development Contribute to the design, review, and validation of certification assessments. Support item writing, blueprinting, and tagging processes in collaboration with vendors and SMEs. Help evolve IHRP's assessment formats to test higher‐order judgement and strategic capability. 2. Data Analytics & Research Extract, clean, and analyse candidate and item data to identify trends and inform policy decisions. Build dashboards or summary models (Excel, Power BI, or Python) that make data intuitive for non‐technical stakeholders. Conduct small‐scale validation or sensitivity studies to test hypotheses about fairness, difficulty, or reliability. 3. Project & Stakeholder Management Coordinate with internal teams, vendors, and partners to ensure deliverables meet quality and governance standards. Document processes, prepare committee papers, and support AIC meetings. Engage with external partners such as assessment vendors, universities, and HR bodies. 4. Governance & Continuous Improvement Support updates to assessment policies and SOPs to strengthen rigour and fairness. Uphold confidentiality and integrity in managing sensitive assessment materials and candidate data. What We're Looking For Structured thinker who enjoys diagnosing problems and designing solutions. Hands‐on with data — comfortable in Excel (e.g. VLOOKUP, COUNTIFS) and curious or eager to learn Python/R for analysis, and comfortable using AI tools such as ChatGPT or Copilot to improve productivity. Strong communicator — able to synthesise complex findings into concise recommendations. 2‐5 years of experience in a role requiring structured problem solving, data analysis, or system design — experience in HR, consulting, education, or public‐sector innovation is a plus. Bachelor's degree in any discipline with strong analytical or design thinking skills; backgrounds in Business, HR, Psychology, or related fields are a plus, but not mandatory. Self‐directed, detail‐oriented, and comfortable managing multiple workstreams. #J-18808-Ljbffr

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