Medical Information Specialist
3 days ago
Roles & Responsibilities MEDICAL INFORMATION SPECIALIST MANDARIN SPEAKER Full time home based or office based Singapore Medical Communications is a global group providing inbound and outbound, post-approval contact center services designed to support our clients' business objectives for medical/ technical information, while maintaining regulatory compliance and a high-level of customer service. Our teams deliver medical/technical information to healthcare professionals and consumers for both legacy and newly launched products. Come join one of the leading CRO organisation and a growing team of nearly healthcare professionals providing medical information and education. Summarized Purpose: Provides technical and medical information, and/or performs intake of adverse events/ product complaints with quality customer service. Analyzes and researches inquiries and documents interactions according to organizational, client and regulatory guidelines. The information provided will be given to a level in parallel with the individual’s expertise, experience and training. Essential Functions: Responds accurately and professionally to technical and medical information inquiries received via phone, email, internet or mail in reference to pharmaceutical or device products. Processes fulfillments and provides clinical trial information or after-hours on call support. Analyzes caller’s questions to formulate an accurate and concise response using client-approved resources and records inquiries and interactions in the appropriate databases following organizational, client and regulatory guidelines. Identifies, records and triages adverse events and product complaints according to organizational, client and regulatory guidelines and provides additional support (including follow up) as needed. Maintains thorough knowledge of project and corporate policies and procedures including client products, SOP's, protocols, GCP's, and applicable regulatory requirements. Works closely with internal and external client contacts (up to and including members of client management) to resolve complex inquiries. As needed, researches medical literature and drafts responses for such inquiries. Qualifications: Education and Experience: Bachelor's degree in life sciences courses is required Knowledge, Skills and Abilities: Excellent language skills in English and Mandarin language (comprehension, speaking, reading and writing); Proficient computer and keyboarding skills Good interpersonal skills Ability to work independently as well as part of a team. Ability to interpret client provided complex medical and technical information Organizational and time management skills Ability to maintain a positive and professional demeanor in challenging circumstances Fresh graduates are welcome to apply. The team members are working on 2 shifts (6am-3pm or 9am-6pm) and the company supports flexible working. If you're interested to apply, please contact us. Contact: Sarka Llorens via For more information please contact Sarka via email or via phone EA No: 17S8637 Reg No: R Tell employers what skills you have Clinical PharmacyClinical ResearchCROAbility To Work IndependentlyInterpersonal SkillsHealthcareHospital PharmacyMandarinMedical CommunicationsNursingCustomer ServiceLife SciencesDatabasesPharmacyCustomer Services
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Medical Information Specialist
2 days ago
Singapore Affinity Human Venture Llp Full time $40,000 - $60,000 per yearJob DescriptionMEDICAL INFORMATION SPECIALISTKOREAN SPEAKERSingaporeMedical Communications is a global group providing inbound and outbound, post-approval contact center services designed to support our clients' business objectives for medical/ technical information, while maintaining regulatory compliance and a high-level of customer service. Our teams...
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Medical Information Specialist
2 days ago
Singapore Affinity Human Venture Llp Full time $40,000 - $60,000 per yearJob DescriptionMEDICAL INFORMATION SPECIALISTMANDARIN SPEAKER(Fresh grads - experienced professionals)Permanent, full time, home based in SingaporeMedical Communications is a global group providing inbound and outbound, post-approval contact center services designed to support our clients' business objectives for medical/ technical information, while...
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Medical Information Specialist
2 weeks ago
Singapore Affinity Human Venture Full timeMedical Information Specialist - Mandarin/English Direct message the job poster from Affinity Human Venture Connecting global Food & Ingredients companies with top-tier, hard to find talents within the R&D and innovation space. Hybrid - Office/home based. Medical Communications is a global group providing inbound and outbound, post-approval contact center...
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Singapore PERSOL Full timeOur client, a well-known MNC is currently looking for a Korean Speaking Medical Information Specialist. Responsibilities Provide accurate and professional responses to inquiries related to pharmaceutical or medical device products via phone, email, or other communication channels. Analyze and address caller questions, delivering concise and precise...
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Islandwide, SG
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Singapore AFFINITY HUMAN VENTURE LLP Full timeRoles & Responsibilities MEDICAL INFORMATION SPECIALIST KOREAN SPEAKER Full time Home based or Office based Singapore Medical Communications is a global group providing inbound and outbound, post-approval contact center services designed to support our clients' business objectives for medical/ technical information, while maintaining regulatory compliance...
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Medical Writer
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Medical Information Specialist I
2 weeks ago
Singapore ThermoFisher Scientific Full timeWork Schedule Standard (Mon-Fri)Environmental Conditions Office Job Description At Thermo Fisher Scientific team, you'll discover impactful work, innovative thinking and a culture dedicated to working the right way, for the right reasons - with the customer always top of mind. The work we do matters, like helping customers find cures for cancer, protecting...
