Search Network Pte. Ltd. | Nurses looking for a change Service Quality Executive Central location,
1 day ago
Nurses looking for a change Service Quality Executive Central location, Office hours, 5 Day work week, from $2600 Renowned Public Hospital
Job Responsibilities:
Job Scope:
·
Public relations role, between patients and hospital.
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Piloting efforts to maintain a high standard of Service Quality to end-users
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Handle and manage patients' feedback according to service standards set in the Service Quality Feedback team.
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Strong communicator : Able to handle large volume emails and face to face interactions with end users. Drafting of replies via emails and snail-mail is a daily task
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Able to work in a stressful environment, handling complaints and feedback
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Liaise with internal departments that support the investigation and service recovery processes and follow through with patients or their family members to bring the issue to a satisfactory conclusion.
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Maintain and promote high level of professionalism and quality service in the team.
Requirements
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Min Degree with relevant working experience in the healthcare industry
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Eloquent, Excellent communication and interpersonal skills
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Strong written and verbal skills
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Clinical or nursing or medical / healthcare service-delivery experience is preferred
Please apply directly with the following details:
All educational qualifications
Contact number & E-mail address
Updated resume with all employment history with details and reasons for leaving
Expected salary
Last drawn salary
Thank you for your application, we will contact you once you are found suitable
Koh Boon Keng ( )
Search Network Pte Ltd
MOM License number: 07C4872
EA no.: R1545701
Requirements
Qualification: Degree
Years Exp: 0
Location: Central
N/A
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