Assistant IT Consultant, Communications

3 days ago

Singapore Singapore Institute of Technology Full time

Overview
Assistant IT Consultant, Communications & Information Technology (11-months contract). Reporting to the Lead IT Consultant, this role plays a key part in ensuring reliable campus-wide AIoT/IoT operations. You will be responsible for the deployment, installation, maintenance, and end-user support of AIoT/IoT systems.
Key Responsibilities
Coordinate with contractors, vendors and internal stakeholders (e.g. campus development, infrastructure and security teams) on new hardware installations, device relocation, and configuration of AIoT hardware devices.
Escort and supervise contractors during on-site deployment and installation activites (including after-office hours/weekends), ensuring adherence to construction site safety protocols and deployment plans.
Maintain accurate inventory, documentation, and tagging of all AIoT/IoT hardware assets across sites.
Conduct routine hardware inspections, preventive maintenance and deployment verification to ensure proper device placement and accurate system mapping.
Manage and monitor devices both remotely and on-site, including resets, and connectivity checks.
Implement system configuration changes, firmware upgrades, and software updates to optimise system performance.
Provide first-level on-site troubleshooting and support for hardware, AIoT/IoT-related system issues.
Support campus-wide event deployments of mobile facial recognition (FR) attendance taking devices and providing on-site technical assistance.
Ensure hardware readiness during events and major deployments.
Job Requirements
Degree or Diploma in IT or related disciplines; fresh graduates with relevant knowledge are welcome to apply.
Willingness to support after-office hours or weekend installation and deployment activities.
Familiarity with AIoT/IoT ecosystems support, including both hardware deployment and software/system configuration.
Comfortable working in construction site environments, following on-site safety protocols and coordinating with contractors and internal teams.
Ability to read and verify office layouts, workstations and device placements using AutoCAD.
Hands-on experience in deployment and hardware troubleshooting.
Strong coordination and communication skills to collaborate effectively across teams.
Detail-oriented, proactive and problem-solving mindset.
Employment Details
Seniority level: Not Applicable
Employment type: Temporary
Job function: Information Technology
Industries: Higher Education
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