Sales calls
2 weeks ago
Job Application Code:003729 (add this to the application form)
Working Hours:Mon-Fri from 1 pm to 9 pm PH time, 8 hrs daily
OverviewWe are seeking a versatile and proactive Virtual Assistant to manage a variety of tasks, including customer support, lead outreach, general administration, and basic bookkeeping. In this role, you will be responsible for handling customer inquiries, engaging with potential leads, and performing essential administrative duties to ensure the smooth operation of our client’s business. Additionally, you will maintain accurate financial records and provide support in bookkeeping tasks. This position requires strong organizational skills, excellent communication, and the ability to work independently in a remote setting.
VA Role Overview:Customer Support (High Priority)
Customer Inquiries
Customer Support, Live Chat & Instant Messenger
Processing Orders
Billing and Technical Support
Sales admin (lead follow-up, appointment setting)
Must understand reporting for conversion and strategies
General Administration
Database Management
Document storage and organization
Email Management (e.g., filter emails and manage spam)
Calendar Management (e.g., set appointments and manage calendar)
Answer customer service emails and chat support
Making meeting and event arrangements
Organize and file documents
Update spreadsheets
Create and update reports
Send client invoices and reminders
Payment follow-ups and assistance
General Qualifications:Backend admin (invoicing, payments, student management), requires around 4-6 hours per day, 5 days a week
Sales admin (lead follow-up, appointment setting)
Flexible hours to cover extended availability
Ability to handle increased lead volume (up to 30/day)
1-2 years of experience, proficient with Google Suite
1-2 week training period needed for new VAs to learn processes
This role requires experience and knowledge of the following Apps:Google Suite (Docs & Sheets)
Stripe and Bank for Client Payment processing
Whats App
Zoom
*Training provided on unfamiliar software
Key Attributes:Proactive
High level of attention to detail
Strong communication skills in both written and verbal
Highly Organized
Works well in any team environment
Reliable – can work autonomously
Minimum Technical Requirements:Internet Speed:Download: Minimum 50 MBPS, Upload: Minimum 20 MBPS (will be checked live during your Zoom interview)
Computer Specs:16 GB RAM computer (Windows OS or M1/M2 Mac).
Back up internet (a MUST):Fast internetandMobile Data (Personal Hotspot)
How to Submit Your Application:Make sure to attach and submit the following in our VA Application Form:
Flexible Work Shifts (Day or Night available)#J-18808-Ljbffr
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