Halal Bakery Retail Executive

1 week ago

Singapore DELCIE'S DESSERTS AND CAKES PTE. LTD. Full time

We're looking for a Full-Time / Part-Time Retail Executive to be the friendly face of our Halal Certified allergy-friendly bakery.

What you'll do:
Welcome customers and help them find their perfect cake
Handle orders and guide customers on allergy-safe options
Be part of a purpose-driven team that bakes for good

What we're looking for:
Warm, service-minded personality
Eager to learn about health-conscious baking
Able to work weekends and some holidays
Comfortable with customer-facing conversations

Prior F&B or retail experience is a bonus – but heart matters more
Based at Boon Keng MRT

Let's bake a healthier, happier world together

Employment Type : Full-Time / Part-Time
Location : Boon Keng MRT, Delcie's Desserts and Cakes

About Us
We are a pioneering allergy-friendly bakery in Singapore, committed to serving healthier, inclusive cakes for people of all ages and dietary needs. Our team is passionate about creating safe, guilt-free treats that bring joy to every celebration.

Role Summary
As a Retail Executive (Front of House), you are the heart of our customer experience. You'll be the first face customers see, helping them discover our range of cakes and desserts that are free from common allergens, while providing heartfelt service and support.

Key Responsibilities

  • Greet and serve walk-in and online customers warmly and professionally
  • Guide customers through our allergy-friendly offerings and answer product queries
  • Handle point-of-sale operations, order processing, and cash handling
  • Manage cake collection schedules and ensure accurate handovers
  • Coordinate with kitchen and logistics teams for order fulfilment
  • Maintain cleanliness and hygiene of the retail area in accordance with food safety standards
  • Receive and manage stock and supplies (including checking expiry dates)
  • Upsell seasonal promotions and encourage customer feedback
  • Support marketing and event activities when needed

Requirements

  • Passionate about health, wellness, and inclusive food
  • Friendly, service-oriented, and professional in appearance and communication
  • Able to handle fast-paced retail environment
  • Good spoken English (Mandarin, Malay or other languages a bonus)
  • Prior F&B or retail experience preferred but not essential (training provided)
  • Comfortable working weekends and public holidays on a rotating schedule
  • Basic knowledge of allergies or dietary restrictions is a plus
  • Having food handler certification is a plus

What We Offer

  • A meaningful role in an award-winning health-conscious bakery
  • Opportunities for growth and training in food safety and allergen awareness
  • Staff discounts and wellness-focused work culture
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