This is an IT support group | Senior IT Engineer

3 days ago


Singapore This is an IT support group Full time

For:
Mitsui Chemicals Asia Pacific, Ltd.
Reporting to Senior Manager, Information Technology & Administration, this position is responsible for planning, implementing, maintaining and supporting all areas of IT infrastructure to ensure stable and secure IT environment for all users.
Responsibilities:
Administer, manage and maintain network, servers and storage
Provide technical support in computer hardware, software and associated peripherals and ensure computers are setup and configured with standard software for users in local and regional affiliate offices
Provide support for IT projects and propose recommendations to improve IT operations with suitable IT solutions and tools
Ensure proper functioning of all security appliances and adherence to IT security policy control
Create, review and update IT security policies and procedures
Carry out periodic and required security updates to all IT systems, computers and equipment
Perform backup and restoration of data & systems and periodic disaster recovery exercises as well as constant monitoring of system logs to identify and remove security threats
Propose and develop implementation plans of useful IT technologies for constant infrastructure and security improvements
Work closely with Japan headquarter and IT vendors on system implementation and IT operations
Coordinate with IT vendors on faulty hardware repairs, replacement and return merchandise authorisation (RMA)
Requirements:
Bachelor’s Degree in Computer Engineering or related discipline with at least 5 years of related experience
Ability to provide technical support for computer systems, equipment, software and hardware
Specialized in IT Security and systems (Firewall, NAC, Cloud security), Server and Storage Administration (NetApp, Switch), Virtualization Technologies (VMware, Hyper-V) and IT Cloud Admin (Azure, AWS)
Certification in IT Project Management, Microsoft or Cisco Certifications and Cloud IT Management (Azure, AWS) preferred
Proficient in Microsoft Office applications
Team player with strong sense of ownership
Possess good communication and coordination skills
Able to perform overtime when required
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