Service Associate | 餐饮服务专员

4 days ago

Singapore TOMACADO SINGAPORE PTE. LTD. Full time

Service Crew / Waiter / Waitress | 餐厅服务员 Job Description | 工作内容 Greet and welcome guests warmly, guide them to their seats, and introduce the restaurant and menu concept. 热情迎接客人,引导入座,并为客人简要介绍餐厅特色与菜单内容。Provide professional advice and answer questions, including menu recommendations, food ingredients, and drink pairings. 提供专业建议并解答客人疑问,包括菜品推荐、食材成分及酒水搭配等。Take guest orders accurately and communicate promptly with the kitchen team. 准确记录客人点单,并及时传达给厨房团队。Deliver high-quality service: serve food and beverages, set and clear tables, and prepare utensils and napkins. 提供高质量服务,包括上菜、上饮料、摆台与清台、准备餐具与巾纸等。Maintain a clean and tidy dining environment — tables, chairs, floor, and all utensils. 保持餐厅环境整洁有序,确保桌椅、地面与餐具卫生干净。Handle billing, payments, and membership points transactions accurately. 负责结账、收款及会员积分操作,确保记录准确。Identify and accommodate guests' special needs such as allergies or dietary preferences, and coordinate with the kitchen accordingly. 了解并满足客人的特殊需求,如过敏或饮食偏好,并与厨房协调沟通。Work closely with chefs and fellow service staff to ensure smooth and timely operations. 与厨师及其他服务人员紧密合作,确保出菜及时、服务流畅。Build lasting guest relationships and enhance overall satisfaction and loyalty. 建立良好的客户关系,提高顾客满意度与回头率。Comply with restaurant hygiene and safety standards to ensure food safety and guest health. 严格遵守餐厅卫生与安全规范,确保食品安全及顾客健康。Job Requirements | 任职要求 Education Level | 学历要求 :No specific requirement | 不限 Work Experience | 工作经验 :Prior experience preferred | 有相关经验者优先 Job Skills | 工作技能 Prior F&B service experience preferred; experience in Western-style dining will be an advantage. 具备餐饮服务经验者优先,有西餐厅经验者更佳。Strong communication and interpersonal skills, able to interact effectively with guests and colleagues. 具备良好的沟通与人际交往能力,能与客人及同事有效互动。Attentive, detail-oriented, and service-minded; able to anticipate guest needs proactively. 细心周到、注重细节与服务品质,能主动察觉客人需求并提供贴心服务。Team-oriented, responsible, and adaptable in a fast-paced environment. 具备团队合作精神,责任心强,能适应快节奏工作环境。Positive attitude and willingness to learn and grow with the team. 保持积极态度,乐于学习与成长。Why Join Us | 加入我们的理由 Beautiful, floral-themed restaurant with a warm and creative environment 花艺主题餐厅,环境优美、氛围温馨 Supportive team and growth opportunities within an international brand 国际品牌平台,团队支持、晋升空间充足 Staff meal provided & attractive staff benefits 提供员工餐与优厚福利 Convenient Orchard (Paragon) location 工作地点便利(乌节路 Paragon)#J-18808-Ljbffr

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