IT Support Engineer

7 days ago


Singapore StorHub Self Storage Full time

Description IT Support Engineer Job Summary: The IT Support Engineer must be proactive and technically skilled to provide timely and effective technical support to our users and ensure the smooth functioning of our IT infrastructure. The ideal candidate should be customer-focused, a strong communicator, and passionate about problem-solving. Key Responsibilities Provide first and second-level support for IT incidents and service requests via phone, email, and in-person. Troubleshoot and resolve hardware, software, network, and system issues on desktops, laptops, mobile devices, and office peripherals. Escalate complex issues to relevant teams and track resolution progress. Assist in user onboarding/offboarding processes (e.g.,



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