Associate Director, Enterprise Strategy

7 days ago

Singapore AIRWALLEX (SINGAPORE) PTE. LTD. Full time

What You’ll Do
As a Enterprise Strategy & GTM leader within the Global Revenue Strategy department, you will be working as a trusted technical partner closely with our commercial leaders, GMs, CTO, and product leaders to establish a win-strategy for our most business-critical enterprise clients.

You’ll work directly with some of the world’s most recognised and innovative brands, which are high-profile internally, with direct executive visibility and impact.

This is a unique opportunity to architect and deliver complex, multi-domain solutions across the full breadth of fintech. Airwallex operates one of the most advanced financial infrastructure multi-product platforms: Treasury (Payouts & Deposits & FX, Wallets & stored value), Issuing (full-stack Issuer + processor + Visa principal member), leading in global coverage and full-stack Acquiring.

This role is primarily focused on pre-sales discoveries and solutioning, with a strong emphasis on supporting GTM enablement efforts. Your critical thinking capability, expertise in payments, and executive engagement skills will be critical in helping our customers realise the full benefits of our technologies and leading us to successful implementation and go-lives. As our team continues to grow, you will play a pivotal role in shaping its future and driving impactful results
Responsibilities

  • Own pre-sales activities for strategic customers from technical perspectives, owning RFP process and develop proof of concepts
  • Drive thought leadership and build executive relationships with key business and technical stakeholders
  • Act as the voice of the customer to inform our product team on insights, trends, and opportunities across the markets
  • Oversee end-to-end implementation delivery for the strategic accounts with support from solutions engineers
  • Develop white paper / competitor studies / support “how to win” strategy development with the enterprise commercial, strategy, and marketing teams

Who You Are
We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum Qualifications

  • Bachelor's degree in a STEM discipline, with strong academic achievements
  • At least 10 years of experience working in a similar customer-facing engineering role such as solution consultant, solutions architect, sales engineer, for a global software enterprise or payments company
  • Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels
  • Strong organisational/time management skills and the ability to juggle competing priorities while working with multiple opportunities and customers
  • Strong problem-solving mindset, comfortable working with customers, partners, and the Airwallex Engineering team to develop new products and solutions

Preferred Qualifications

  • Knowledge of the payments domain / financial services will be advantageous
  • At some point in your career you will have been hands on developing product solutions either internally or in a consulting role
  • Passionate about learning and actively seeks out knowledge
  • Ability to work independently and confidently to develop a path forward with customers under ambiguous circumstances.
  • Strategic and creative thinker who can proactively identify challenges and maintain a positive approach when facing difficult obstacles.
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