Manager - Data Science

6 days ago

Singapore American Express Full time

Apply for the Manager - Data Science role at American Express. Join Team Amex and help lead the way in advancing our data science capabilities to support enterprise-wide initiatives across Technology, Marketing, Servicing, and Risk departments. Role Overview As a Manager, NLP and Generative AI, you will design, develop, and deploy advanced NLP solutions that solve significant business challenges. You will work closely with cross‐functional teams to enhance product offerings and streamline operational processes, directly impacting our strategic goals and customer experience. Key Responsibilities Lead the design and development of NLP and Generative AI projects, ensuring alignment with business objectives and scalability across the organization. Conduct applied research in NLP to identify and deploy advanced techniques that enhance our data science capabilities, focusing on delivering practical business solutions. Foster a culture of innovation by staying abreast of the latest trends in AI and NLP and actively sharing knowledge and insights with the team. Manage project timelines, resources, and deliverables using agile methodologies to ensure efficient progress from conception to deployment. Collaborate with the Technology team to integrate NLP solutions into existing systems and platforms, enhancing functionality and user engagement. Qualifications Ph.D. degree in a quantitative discipline (e.g., Computer Science, Engineering, Statistics, Mathematics). Extensive experience in machine learning, NLP, and Generative AI, with a proven track record of managing projects from inception to completion. Strong expertise in applying deep learning and NLP techniques to solve complex problems, with a portfolio of projects that have delivered tangible business outcomes. Solid understanding of large language models and practical experience with Generative AI. Proficiency in agile project management principles, leading teams in fast‐paced environments. Excellent communication, collaboration, and leadership skills, with the ability to work effectively with both technical and non‐technical stakeholders. Strong analytical and problem‐solving abilities, with a creative approach to tackling challenges and driving results. Benefits Competitive base salary and bonus incentives. Financial‐well‐being and retirement support. Comprehensive medical, dental, vision, life insurance, and disability benefits. Flexible working model—hybrid, onsite, or virtual arrangements depending on role and business needs. Generous paid parental leave policies. Access to global on‐site wellness centers and confidential counseling support through our Healthy Minds program. Career development and training opportunities. Employment Details Seniority level: Mid‐Senior level Employment type: Full‐time Job function: Other Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. #J-18808-Ljbffr

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