Market Data Services Product Analyst

2 weeks ago

Singapore This is an IT support group Full time

Market Data Services is the global cross-business team responsible for all aspects of market data delivery, providing economies of scale through the provision of end-to-end solutions. The team is accountable for vendor management, financial management, engineering, development, connectivity, risk and control, and production support.
As a Market Data Services Product Analyst in our Markets Technology Team, you will become a subject matter expert in the market data vendor landscape. You will provide crucial advice to our firm-wide Line of Business on vendor/product selection to meet their evolving requirements and productivity goals. As the first point of contact for Business Managers and Chief Financial Officers for Market Data financials, insights, and queries, you will play a pivotal role in our operations. This role provides you with comprehensive training and exposure, setting you up for success as a full-time market data business analyst managing global line of business.
Job Responsibilities
Manage accounts by implementing self-help to allow downstream users to self-service questions.
Partner with Control, Analyst & Vendor to implement processes to keep accounts.
Organize meetings and manage communications for Senior Market Data Analyst focusing on status on priority tasks, projects, new products and functionality, service delivery metrics, etc.
Keep key documentation updated, e.g., how to read a FITS Report, Contract renewals.
Have regular contact with major vendors to discuss and resolve issues, understand new product/functionality offerings, and product roadmaps.
Manage small vendor renewals under the guidance of Senior Business Analyst.
Required Qualifications, Capabilities, and Skills
Bachelor’s Degree in Computer Science / Finance / Accounting related disciplines.
Minimum of 1 year related experience in a relevant domain area or project management.
Can-do attitude with a keen-to-learn mindset. Self-starter with excellent attention to detail.
Proficient in MS Office, with a particular strength in Excel and PowerPoint.
Strong personal skills are critical in order to work with many different internal teams and external vendors.
Knowledge of Market Data vendors and products, and how they are used within business.
Understanding of vendor contract structure and product licensing and sourcing.
Business Analysis experience.
Market Data Control experience.
Proficiency in Mandarin or Japanese, as this role will be dealing with clients or vendors in the local language.
Familiarity with JIRA / Tableau / FITS / Agile framework.
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals, and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.
About The Team
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services, and payments. Corporations, governments, and institutions throughout the world entrust us with their business in more than 100 countries.
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