Helping Others Customer Service Representative
5 days ago
Job Description ">
We are seeking a reliable and people-oriented individual to support candidate enquiries and ensure a smooth communication process. This role is ideal for someone with strong interpersonal skills, a professional attitude, and a passion for helping others.
">- Respond to Candidate Enquiries: Handle incoming queries via WhatsApp, email, or phone in a timely and friendly manner
- Support Interview Coordination: Assist with scheduling, reminders, and follow-ups to ensure a smooth candidate experience
- Maintain Communication Records: Update internal systems with accurate and clear communication logs
- Assist in Feedback Collection: Help gather post-interview or onboarding feedback from candidates and compile insights
- Provide General Administrative Support: Aid the team with ad-hoc tasks related to customer communication and data entry
- Uphold Service Standards: Represent the company professionally and maintain a high standard of customer engagement
Required Skills and Qualifications
">- Prior experience in customer service or administrative support preferred
- Strong communication skills in both written and spoken English
- Friendly, patient, and approachable personality
- Able to multitask and manage queries independently
- Comfortable using WhatsApp, Google Workspace, or CRM tools
- Able to commit to part-time hours (flexible schedule, including weekend support if needed)
Benefits
">- A collaborative and supportive team environment
- Exposure to the recruitment industry and career development opportunities
- Meaningful work in improving the candidate experience
How to Apply
"> If you enjoy helping others and thrive in a customer-facing role, we'd love to hear from you. Apply now and be part of a team that puts people first.
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