
Service Content Writer
3 days ago
Join to apply for the Service Content Writer role at Foot Locker Singapore. Join Foot Locker Singapore as our next Service Content Writer Are you passionate about crafting content that truly makes a difference? Do you have a knack for turning complex ideas into clear, engaging, and user-friendly information? If so, we want YOU to be part of our dynamic team at Foot Locker Singapore Who are weFoot Locker is more than just a global retailer — we’re the heartbeat of sneaker culture. With a presence in 2,700 stores across 29 countries , including North America, Europe, Asia, Australia, and New Zealand, we’re on a mission to ignite passion, spark discovery, and celebrate individuality through our iconic brands: Foot Locker, Kids Foot Locker, Champs Sports, WSS, and atmos . The Role As our Service Content Writer , you’ll be at the heart of transforming how we communicate with our customers and internal teams. Your words will shape the way people experience our brand—whether they’re browsing our website, seeking support, or learning new processes. What You’ll Do Create compelling, easy-to-understand content for our website and self-help platforms. Develop and maintain SOPs, work instructions, and essential documentation that align with our business goals. Dive deep into service processes to simplify and translate them into impactful content. Use data-driven insights to enhance self-service options and improve customer experience. Collaborate across departments to gather information and ensure consistency in messaging. Empower our support teams with clear, concise work instructions and response templates. Design intuitive workflows using tools like Lucidchart or Visio. Create engaging infographics to support content. Support automation initiatives that elevate customer service. Manage and maintain our SharePoint site for seamless content access. Who You Are A creative communicator with a sharp eye for detail and a passion for customer-centric content. A multitasker who thrives in fast-paced environments and juggles multiple projects with ease. Experienced in CRM systems and process mapping tools. Skilled in writing clear, accurate, and engaging documentation. A team player with excellent interpersonal and communication skills. Fluent in English, both written and spoken. Holding a diploma or equivalent experience, with 2+ years in service or marketing content writing. Why Foot Locker?At Foot Locker Singapore, we’re more than just sneakers—we’re a global community driven by passion, innovation, and a commitment to delivering exceptional service. Join us and be part of a brand that empowers self-expression and celebrates individuality. Ready to write the future of customer experience?Apply now and help us shape the voice of Foot Locker SingaporeJob details Seniority level: Associate Employment type: Full-time Job function: Marketing and Customer Service Industries: Retail We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
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Content Writers
1 day ago
Singapore DOUBLE BOUTIQUES CONSULTANCY PTE. LTD. Full time**A THREE MONTHS FULL-TIME INTERNSHIP TO CO-FOUNDER POSITION**:**Looking for dedicated English & Chinese content writers (internship to co-founder) to involve with a "Blow Your Mind" educational & lifestyle platform to be launched in Autumn.**:It is covering more than 50-over countries, B2B, B2C, and works with a founder who has very good experiences in the...
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Content Writer
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Content Writer
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Content Writer
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Freelance Content Writer
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Content Writer
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Content Writer and Editor
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Singapore Synpulse Full timeSynpulse is an internationally established management consulting company with branches in Europe, United States, Asia Pacific and Australia. We are a valued partner to many of the world's largest international financial services and insurance firms. We support our clients at all project management stages from the development of strategies and operational...
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Freelance Content Writer
3 days ago
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Content Writer
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Senior Content Writer
5 days ago
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