Service Technician

3 days ago

Singapore Kaffa Kaldi Full time

About Us

Founded in 1979 in Singapore, Suzuki Singapore is the oldest and pioneering force in Singapore's coffee industry, overseeing a comprehensive supply chain from sourcing to roasting premium and speciality coffee beans. Suzuki Singapore is also one of the largest distributors of state-of-the-art coffee machines to ensure that our clients get access to finest equipment and ingredients available in the market.

Job Overview

We are seeking a highly organized and detail-oriented Service Technician, key role is to do maintenance and repair work, ensuring optimal performance and reliability of coffee machines and equipment.

Job Description

  • Installation, repair, and preventive maintenance of coffee machines, brewers, grinders, and other supportive equipment.
  • Troubleshoot and diagnose issues with machinery to ensure optimal performance.
  • Collaborate with other team members to address technical problems and find solutions.
  • Follow safety protocols and procedures to maintain a safe working environment.
  • Service the In-house equipment as soon as it is back in the office.
  • Upkeep of all the in-house Equipment, spare parts inventory and technical warehouse.
  • Supporting the Technical Department in improvement initiatives and projects.
  • Direct Communication with External Partners & customers.
  • Daily cooperation with other sub-departments such as Sales, Trade Assets, Spare Parts, WH etc.
  • Handle incoming calls, emails and correspondence related to technical inquiries or customer support.

Requirement

  • Technical Certificate / Nitec / ITE or equivalent.
  • 3 to 5 years of experience as a technician for equipment.
  • Technical experience in coffee machines will be considered as a plus.
  • Strong mechanical aptitude and problem-solving skills.
  • Proficiency in reading technical manuals and schematics.
  • Knowledge of electrical systems and controls.
  • Proficiency in MS Office suite (Word, Excel, PowerPoint) and CRM software is an advantage.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Forklift License is an advantage.
  • Driving License / Motorbike is a must.

Interested candidates are invited to apply with updated CV, stating current and expected salary as well as notice period required.

We thank all applicants in advance for writing in and only shortlisted candidates will be notified. Thank you

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