Snr Desktop Support Engineer
7 days ago
Roles & Responsibilities Title: Senior Desktop Support Engineer 5 day work week : Monday to Friday About the Role We are seeking a highly skilled and motivated Senior Desktop Support Engineer to join our IT team. In this role, you will provide advanced technical support to end-users, ensuring smooth operation of workplace technologies and a high standard of customer service. You will serve as an escalation point for complex technical issues, mentor junior team members, and contribute to IT initiatives that enhance the efficiency and reliability of our systems. Key Responsibilities Deliver timely and professional support for desktops, laptops, mobile devices, and related peripherals.Troubleshoot and resolve hardware, software, and network connectivity issues, acting as an escalation point for the support team.Install, configure, and maintain operating systems, applications, and security tools across multiple platforms.Ensure compliance with IT policies, security standards, and best practices.Partner with infrastructure, network, and security teams to resolve cross-functional issues.Document technical solutions, maintain support knowledge bases, and improve IT processes.Provide guidance, training, and mentorship to junior IT support staff.Assist in IT projects such as system upgrades, hardware refresh cycles, and application rollouts.Deliver high-quality support for senior leadership and VIP users.Qualifications Diploma/Degree in Information Technology, Computer Science, or related discipline.Minimum of 4 years of relevant IT support experience, with at least 2 years in a senior or lead role.Strong expertise in Windows and macOS environments, Microsoft 365, and enterprise collaboration tools.Familiarity with Active Directory, ITSM platforms (e.g., ServiceNow, Jira), and ITIL practices.Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN).Excellent communication, interpersonal, and problem-solving skills.Strong customer service orientation with the ability to engage effectively with stakeholders at all levels.Preferred Certifications Microsoft Certified: Modern Desktop Administrator AssociateITIL Foundation CertificationCompTIA A+ / Network+ / Security+Apple Certified Support Professional (if relevant to the environment) Tell employers what skills you have A+HardwareLaptopsActive DirectoryDHCPVIPApple CertifiedInformation TechnologyNetworkingOperating SystemsWindowsMobile DevicesITILCustomer ServiceDNSTechnical Support
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Snr Desktop Support Engineer
2 weeks ago
Singapore RAYTON SOLUTIONS PTE. LTD. Full timePosition: Snr Desktop Support Engineer Location: Changi Airport Work Schedule: 5-day work week (Monday to Friday)Job Responsibilities: Provide end-user computing device (EUCD) support and troubleshooting Manage and deploy laptops and related hardware Handle incidents and service requests via ServiceNow Support Microsoft 365 applications and services...
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Snr Desktop Support Engineer
1 week ago
Singapore MONETEC PTE. LTD. Full timeTitle: Senior Desktop Support Engineer 5 day work week : Monday to Friday About the Role We are seeking a highly skilled and motivated Senior Desktop Support Engineer to join our IT team. In this role, you will provide advanced technical support to end-users, ensuring smooth operation of workplace technologies and a high standard of customer service. You...
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Snr Desktop Support Engineer
5 days ago
Singapore Rayton Solutions Full time5 day work week : Monday to Friday Location : Islandwide Job Title: Senior Desktop Support Engineer About the Role We are seeking a highly skilled and motivated Senior Desktop Support Engineer to join our IT team. In this role, you will provide advanced technical support to end-users, ensuring smooth operation of workplace technologies and a high standard of...
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Desktop Support Engineer
5 days ago
Singapore RAPSYS TECHNOLOGIES PTE LTD Full timeWe're Hiring: Desktop Support Engineer!We are looking for a skilled and dedicated Desktop Support Engineer to join our team in Singapore. The ideal candidate will possess strong technical knowledge and excellent problem‐solving skills to provide top‐notch support to our users, ensuring their systems run smoothly and efficiently. Location: Singapore,...
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Desktop Support Engineer
2 weeks ago
Singapore HORIZON SOFTWARE PTE. LTD. Full time**1. JOB DESCRIPTION**: Job Title Desktop Support Engineer Occupation Engineer **Job Description & Requirements**: **Responsibilities**: - Provide IT technical onsite support for end user services problem - Assist Desktop Team Lead to Project Manager & perform various Desktop Related Projects including but not limited to PC Refresh, In-Place Upgrade,...
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Desktop Support Engineer
2 weeks ago
Singapore ITCAN Pte Ltd Full time**Job Description / Responsibilities**: Desktop / Desktop Support Engineer - freshers welcome - Perform troubleshooting for client platform related problems - IT Support setup classroom/lab - Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated - Liaise with support vendors for maintenance, support or...
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Desktop Support Engineer
2 weeks ago
Singapore Rapsys Technologies Full timeInstall, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office - Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software - Use tools and methodologies to load, copy and customize operating system configurations for deployment - Responsible for tracking hardware...
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Desktop Support Engineer
7 days ago
Singapore Unison Group Full time $60,000 - $120,000 per yeara) Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.b) Offsite Standby support for emergency incidents / cases after office hours on a weekly rotational basis amongst the team personnel.c) Duty Engineers on standby are to answer all incoming calls within 10 rings. In the...
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Desktop Support Engineer
7 days ago
Singapore Unison Group Full time $40,000 - $80,000 per yeara) Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation. b) Offsite Standby support for emergency incidents / cases after office hours on a weekly rotational basis amongst the team personnel. c) Duty Engineers on standby are to answer all incoming calls within 10 rings. In...
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Desktop Support Engineer
11 hours ago
Singapore Rapsys Technologies Full timeRole: Desktop Support Engineer L2 Description: Working Hours/Shifts: 12 hours shift (day n night) Must have Talent / Skills: Good communication and excellent interpersonal skills, Proficient Desktop/Accessories skillset. Good to have Talent / Skills: ITIL Process Knowledge Industry Preference: WOG Preferred. **Job Type**: Contract Pay: $1,942.92 -...
