Help Desk Support Officer

18 hours ago

singapore WSH Experts Pte Ltd Full-time

The Services required are set out as follows:

Technical support for notebooks and desktops (Dell, Lenovo, HP
and Apple Devices).

  • Install, configure and support all Microsoft Windows and Apple MacOS user operating systems.
  • Install Configure and support Microsoft 365 software and Services.
  • Install, configure and support 3rd party software.
  • Attend to all Information Technology Service Management (ITSM) tickets and resolve them, with SLA.
  • Submit ITSM tickets for all support tasks.